Laurel Heights Home for the Elderly is a Medicare-certified nursing home located in London, KY. CMS overall rating: 5 out of 5 stars. Google rating: 4.4 out of 5 from 73 reviews. Accepts both Medicare and Medicaid.

Laurel Heights Home for the Elderly

london, KYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

208 West 12th Street

London, KY

Laurel County

Service Area

This nursing home is located in Laurel County and serves residents in the KY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

RN Hours per Resident DayFacility: 1.00 / Industry Avg: 0.75

βœ“ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.01 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 16.7% / Industry Avg: 20%

β‰ˆ At average (lower is better)

All Nursing Staff Turnover RateFacility: 26.1% / Industry Avg: 35%

βœ“ Below average (better) (lower is better)

Google Reviews

4.4
73 reviews
Elysium Joy

Elysium Joy

Nice, well kept, clean elder care and physical rehabilitation facility. Most of the staff are friendly and helpful, Jenny especially. She is Wonderful...she is a force of nature and so pleasant to the residents and families.

Verified Google review
David Barrett

David Barrett

My mom is their rite now n I came in from Texas to see her I was well surprised how good they are to her n clean n always doing sumpin to make whatever situation better. My mom is Joan brunette n I'm Shawn Barrett.

Verified Google review
Richard Bowling

Richard Bowling

I have dealt with 10 different nursing home over the years. Some good experiences and some horrible experiences. Laurel Heights is the best ive seen! My chosen brother is in hospice here and they are very attentive and work so hard to understand him. The hell hole he came from in Lexington was awful but here they really treat him with dignity and respect. It is comforting to know he is cared for when we aren't here as well as when we are. He says it is so much better here.

Verified Google review
Courtney Bunch

Courtney Bunch

They made my disabled elderly grandmother go outside to see her infant great granddaughter in 41 degree weather. Supposedly theres a policy no one under 18 is allowed in the building. It seems as if the policy is only enforced on certain kinds of people and by certain kinds of people. I watch a young boy leave with his mother, while my sleeping 7 month old daughter was denied entry. Clearly a disgusting biased policy. It also seems the 4 star rating comes from employees leaving reviews….

Verified Google review
Courtney Bunch

Courtney Bunch

They made my disabled elderly grandmother go outside to see her infant great granddaughter in 41 degree weather. Me and my family had an awful experience. We drove for two hours to come see my grandmother so she could see her seven-month-old great granddaughter and was denied entry due to my daughter being under the age of 18. Soon after I watch the young boy and his mother leave the building. It was clear the policy was only being enforced upon certain groups of people. It seems the 4 star rating comes from employees leaving reviews.

Verified Google review

Reviews from Google Places for Laurel Heights Home for the Elderly. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.