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Jo Ann Mattingly

After new ownership this facility has gone downhill QUICKLY! The quality of food is trash, no soap for patients, mattresses are hard and cheap, towels are like sandpaper, diapers are less absorpt short staffed and they now park patients that are prone to falling in front of nursing station which is a hazard with little walking room and the place smells of urine SO BAD! They no longer serve holiday meals. This new owner is a disgrace and poor quality for people already suffering. UNACCEPTABLE and the state needs to address immediately!

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teresa ashton

Great place after they got my medication right there were a few incidents like the lady that was asking for her son and having to pick her up at night what's a memory care patient and didn't know any better cost of the man that asks for Jesus memory care patient didn't know any better my daughter and I was on the phone and she had overheard SeaWorld on Google review out of concern for me Beth and ministrator and Mimi and a charge nurse named Sabrina on third shift text me to call my daughter which everybody is entitled to hey Google review we got everything straightened out and at 6 is a great place to be Merry Christmas and a Happy New Year how awesome made of tree topper for the therapy room thank you Teresa Ashton

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Nicole Ashton

Hey I just got a call from my mom about 30 mins ago I overheard what I assume is a female patient with dementia. She was yelling at the top of her lungs for a good 15 minutes and then another patient which I assume was a male started yelling in the hallway about Jesus and God for about 10 mins longer before I finally heard staff come talk to him which I assume is bc my mom had me on speaker saying how bad that is. I just read a Google review that said Essex lets their memory care patients roam the hallways and get into other patients rooms and beds. My mom is there for the cellulitis infection in her legs. How is she supposed to get better and properly rest with that going on? Also, my mom Teresa Ashton does not take Seroquel at home. She is now negative in the bank from overpaying a bill because she's not on that medication or used to it. My mom also said $3 was missing out of her purse. Which granted me she does misplace things sometimes. But when I hear y'all are giving her Seroquel knocking her out unconscious and memory care patients roaming the halls without staff, needless to say I'm concerned

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Kim Gasaway

my mom has been in and out of nursing rehabs for almost 4 years. After her latest hospitalization she was sent to Essex ( yesterday ) though I was concerned if she had enough Medicare days left for the year. Well she didn't. And let me tell you how rude Essex Nursing Rehabilitation in Louisville on Lamborge Rd was about me picking her up ASAP. I understand these places are a business but she ( and residents of LTC'S ) ARE PEOPLE. NO ONE cared to help. Gave me a rickety wheelchair to get her down the hall amd were worried I guess that I was gonna fold it up and steal it. These places and this whole system HAS TO BE CHANGED. AWFUL. AWFUL. AWFUL.

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Tani Minton

My mom had two stints in the rehab facility, and everyone was wonderful: nurses, aids, therapists, front desk, finance director, etc. They took wonderful care of her, answered all of my questions, and always kept me informed of her care plans. Not to mention, everyone was so friendly and supportive. I highly recommend them for rehab.