Forest Springs Health Campus is a Medicare-certified nursing home located in Louisville, KY. CMS overall rating: 4 out of 5 stars. Google rating: 3.7 out of 5 from 28 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Jefferson County and serves residents in the KY area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
⚠ Below average
TRILOGY HEALTH SERVICES
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Forest Springs is a great campus with great care provided. Would recommend
I have been so pleased with my experience here at Forest Springs. My father has received excellent care and the staff is kind and professional and responsive.
Extremely frustrating experience. Gave two stars for the PT and OT staff which were excellent. But my loved one only received one bath in almost 4 week stay. And I had to ask why it wasn't being done. Staff seemed resigned that information and communication would spotty and confusing at best. Mom waited almost an hour on the toilet one day when no one came back to help her back to her wheelchair. I could go on and on. Would love to talk with administration if they care to reach out.
My 85yo mother was there Fall 2022 for 8 weeks. After a long bout with sciatica, she had grown frail and weak. The PT team was outstanding! They were constantly moving patients in and out, working with them, providing encouragement, and there is a friendly dog that one of the PT's brings for the day. I cannot say enough good things about the PT quality, at least in 2022. When she was discharged, she was strong and confident in her walking abilities. There were other hiccups though. They were changing Food Directors at the time. So lots of mishaps with meal quality and delivery times. One day, no dinner ever came for mom and her roommate. So the staff member went to McDonalds, I kid you not! And brought back food for them. Probably broke some rules there but that person gets an A for problem-solving! I would send a family member there again, no hesitation.
I would have given 0 if possible for the Rehab Facility. The person who said that aesthetics was the only thing going for it was correct. They had trouble getting night meds upon arrival and were just going to skip them until I said that wasn’t acceptable. Continually wrapped wounds incorrectly from what Wound Care At Baptist prescribed. Even missed getting a breakfast one morning until she called at 10. Had only one sponge bath in two weeks and was supposed to be helped with bathing twice a week. Supposed to be checked on by aide every two hours by an aide and that never happened. Pain medication not given at correct times when going out for wound care even after a call in the morning to remind them of appointment and when to give medicine. Talked to numerous people to get help and address concerns even the Nursing Director and things got worse instead of better. Rooms never cleaned or bedding changed regularly in the 2 1/2 weeks I am not sure how this place had 5 stars it is very misleading in the hospital printout when trying to pick an appropriate Rehab Facility. Only saving grace were two wonderful nurses on the weekend who were very good at their job and took care of their patients. I practically had to be there every day or every other day to see the standard care was given and even with numerous discussions sadly things did not improve.
Reviews from Google Places for Forest Springs Health Campus. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.