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Pamela Campbell

The staff are so loving and caring to their patients like they are family. They do fun activities, have fund raising to make sure each patient has the best holidays and making sure all their needs are met. U could not ask for better. Love it!!!

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Tim Sholz

Before I rant let me say that the nurses and aides here are phenomenal. My mother in law over the last 2 years has had 3 stays in a rehabilitation facility and by far the quality of care she has received from Jefferson Manor has been the best. Thank you to all of the staff that makes this happen. Now for my rant. The food service here is TERRIBLE! For at least the last 3 weeks whatever she has chosen for breakfast, lunch, or dinner has been mostly incorrect. She informed me about this 2 weeks ago and either my wife or myself have been a witness to the errors. For 3 days in a row she was served a cheeseburger because according to the nurses, the kitchen didn't have the food that was supposed to be served. My wife has asked the nursing staff about it and she was told that they have a new manager for the kitchen and that he is very inept to the problem, saying that he tells them that he doesn't know why these things are happening or he ordered it and it wasn't delivered. I was there this past Friday and she was supposed to get a fried fish sandwich but was served a baked piece of chicken and French fries. Nothing that was supposed to be on her plate was there. Again it least it wasn't another cheeseburger. During this visit the patient that she shares a room with has also received the incorrect food. Once again the staff told us that the items were unavailable. We pay roughly $13000 a month for her care and one would think that for that amount they should be receiving the food that they are expecting. But that hasn't happened in weeks. Shame on you Jefferson Manor! Please do better! If your food matched the quality of care that is given you would be the best facility in our state. But alas it isn't. Not even close. Please fix this or unfortunately we will be looking for another facility soon. Lastly I want to commend the nursing staff and their assistants for the exceptional care that has been provided. That is the most important thing. Being served a cheeseburger for 3 days isn't but maybe letting them know prior would be beneficial. I hope that this review will help all of the patients and Frontline staff in the future.

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terry stemmle

My partner Keith has been a resident at Jefferson Manor for a year and a half, and during that time the care he has received has been nothing short of excellent. The physical therapy team has been phenomenal, especially Dennis and Jennifer, whose expertise and encouragement have made a real difference in Keith's recovery. Their dedication and compassion have helped him progress and maintain a better quality of life. Kim and Donna are always there when Keith needs anything providing thoughtful care that gives both of us peace of mind. I also want to give attention to the evening and weekend reception team, Chrystal and Nora. Chrystal, in particular, goes out of her way to make sure residents are taken care of. Her kindness and attentiveness don't go unnoticed. Simply put, Keith receives excellent care at Jefferson Manor and we're both very grateful to be a part of this community. Terry

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Trina Grigsby

If you are looking for a place that cares Jefferson manor goes above and beyond to do just that. From entry you are welcomed and get the welcome home feeling. The staff is friendly and greet you with a smile. The place looks great and there is no smell. Environmental services works hard to ensure the place stays clean. The admissions lady Neeka I think is very nice and bubbly from the first phone call and works hard to keep that place full, before long they will need a waiting list. The Director of Nursing, Amanda I believe is very inviting and knowledgeable. I have never met a Don that would even take the time to introduce themselves. She knows every patient and everything going on with them. She makes it her business to know her staff and work right beside them. The nursing team shows care and compassion for the patients. You and your loved one are the heart of this place and you can feel that. The therapy team collaborates well and works hard to ensure you leave better than how you came. Tori& Meme are great social workers and do all they can to ensure your loved one is heard, safe and enjoying their time at Jefferson Manor. I have been to a lot of places but I must say Jefferson Manor has done a 360 on every level and I know the best is yet to come.

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Audrey Mercer

I've had a wonderful experience visiting Jefferson Manor! The home has a new, fresh look about it. Nick, the CEO has led this team to much success with his leadership. Amanda, DON and her team shows the compassionate care in the care they are giving to the residents. I had the opportunity to speak directly with one of the residents who has been residing in the home for quite some time who told me she really likes being in the facility and stated the care she has been given has not disappointed. Please take time to stop by for a visit, no appointment required.