Good Shepherd Health and Rehabilitation is a Medicare-certified nursing home located in Phelps, KY. CMS overall rating: 1 out of 5 stars. Google rating: 4.7 out of 5 from 61 reviews. Accepts both Medicare and Medicaid.

Good Shepherd Health and Rehabilitation

phelps, KYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

60 Phillips Branch Road

Phelps, KY

Pike County

Service Area

This nursing home is located in Pike County and serves residents in the KY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PLAINVIEW HEALTHCARE PARTNERS

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.60 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.70 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.9% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.7
61 reviews
teresa andrews

teresa andrews

This is more of a request than a complaint. It is extremely difficult to reach the residents by phone. They only appear to have a few cordless phones, and if a resident is usibg the phone the caller hss to csll back multiple times to reach the resident. Is there a better option that the administration can explore?

Verified Google review
Cassandra Mayse

Cassandra Mayse

Just dropped off a patient I drove all the way from Lexington & the staff was absolutely horrible to me. Out of the 5 employees, ONE guy was nice & helpful. All of the women on duty tonight should be fired. The patient was elderly & in a wheelchair. They didn't lift a finger to help us. I will be calling administration tomorrow

Verified Google review
Christian Hurley

Christian Hurley

Good Shepherd Health and Rehabilitation Center is exceptional! The facility is clean and welcoming, and the staff are compassionate and professional. The rehabilitation services are outstanding, and communication with the team is seamless. We're incredibly grateful for the excellent care provided. Highly recommend!

Verified Google review
Courtney Dotson

Courtney Dotson

Good Shepherd is a welcoming nursing home with great staff. There is a warmth about the facility that you feel right at the door. The caregivers know all the residents and their story. Each resident is cared for at a personal level. The facility is well kept and beautiful. I would recommend all families to look into Good Shepherd.

Verified Google review
Tyler Sargent

Tyler Sargent

Good Shepherd is one of the best long term care facilities in the region, with top notch care and amenities as well as professional staff! With every visit, I always notice that the facilities are exceptionally clean and there’s not a pertinent odor that I’ve noticed at other nursing homes in the past also. Specifically, the administration has always been very accommodating with my volunteering needs as well! As a professional student who needs to acquire community service hours, I can rely on Good Shepherd to help me reach my goals in my educational pathway. Good Shepherd goes above and beyond to offer quality care for residents or cater to the specific needs of individuals within the community!

Verified Google review

Reviews from Google Places for Good Shepherd Health and Rehabilitation. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.