D

Donna Taylor

Just wanted to share our appreciation for the fine job the staff at Signature North Hardin has done in their trusted care for my Dad. Since the first night Dad was a resident there the entire West staff has done a tremendous job meeting our needs and requests. From Allison, to Nicole, to Taylor, to Deborah (just mentioning a few of the many who have been a blessing) the entire staff as a whole has been outstanding. My Dad, has had some issues stemming from mistreatment at a former facility, especially with his breathing issues. Any time he has shown the slightest inclination of needing assistance or needing to go to the hospital, the staff at North Hardin has been on top of it with a text to us or a phone call…they have listened, and carried out our desires to see Dad get back to his old self whereas other facilities seemed to limit or give up on him. They have pushed to better his situation and always go above and beyond to accommodate our desires and his needs. They have paired my Dad up with the best roommate we could have asked for (thanks Roy) and are always open to dialogue about how we can best get Dad on the road to recovery. They don’t limit their expectations, they strive to go beyond what other’s expectations may be. We are thrilled with the staff and the facility as a whole. They are tireless, open to communication, and strive to meet both the family and residents’ needs. We couldn’t ask for better guardians or stewards in my Dad’s care. 5 stars! Gratefully, Tim and Donna Taylor

A

Arieka Montoya

So my parents were here a few months ago and I was happy that someone was willing to accept my parents especially in the condition they were in. I was out of state and was thrilled. Once my parents had been there for a month at North Hardin Signature in Radcliff I was HORRIFIED by the way thee staff treated others, how unimpressed I was at all the BS that they explained to me on the phone and in person. I was HORRIFIED by the way they left my parents in urine soaked depends all day without anyone changing and NO food when they stated, Especially when I came to visit they havent been fed for 24 hours. I automatically called The VA which had no contract with Hardin Signature of Radcliff not knowing they lost there contract by any and all stupid means! The staff and management lied to my face that they were taking card of things as fast as they could. Medicare and the VA stated "PULL THEM OUT" ASAP! so I did within minutes. Not one CNA or Nurse gave me all there belongings and or laundry and or there medications when i was about to leave. The place is older and smelled like urine was all that you smelled. There was also a person in the courtyard that fell and it was amazing to me if the person was hurt or not because the staff took there sweet time in making an effort in getting to them fast enough. I am HORRIFIED and Baffled that the state hasn't done more to this company that what they look or smell like. DISGUSTING, UNFRIENDLY, INEXPEREINCED, UNCONSCIOUSLY STUPID, and so VAIN. Anyone sticks there family here .....OMG !!

M

M Fahrenheit

I had the privilege of visiting this community over the Halloween season. They opened up their doors to the public to give out candy to the children. The staff at this nursing home were friendly and inviting. Each staff member greeted us as we strolled down each spooky hallway. As I walked through this brilliantly decorated facility I couldn't help but think about how well maintained it was. The walls had fresh paint, and the corridors were filled with the pleasant aroma of apple cider and the likes of Halloween. The staff seemed very engaged and attentive to the elderly residents in their care. I oftentimes heard and seen the staff playfully talking to and assisting the residents as we walked past. Although I don't have any family members of my own that would benefit from Signature's services, I would recommend to anyone, to at least add this home to your list of buildings to tour, when deciding where to place a loved one. The caring atmosphere alone, was what really stood put to me and my family.

E

EV Barry4

Had a tour yesterday and was very impressed with the beautiful campus and amazing Caregivers here. Alison and Julie introduce me to many great staff, and Mackenzie made us feel very welcomed and calm with our decision. Met with Debra and Rebecca who truly have a great passion for what they do for their patients. We look forward to a great experience with Signature North Hardin.

T

timothy gowen

Julie from admin and the nurses and aides have done an outstanding job welcoming my Father to the facility. Brittany has also been a great help in facilitating paperwork between insurance and Medicare/Medicaid. The whole staff always speaks and shows genuine care and concern for the residents. The Physical Therapy is top notch. They spend time working with Dad and listen. I would recommend Signature Healthcare at North Hardin for your loved ones.