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Andrea

My great aunt stayed at Kenwood Health and Rehabilitation on D hall. I absolutely would not recommend to ANYONE!!! The nurses only care about being on their phones and are always on break !1! The aids run around relentlessly with zero help from the nurses. Every time I ask for the nurse the aids tell me he is on break, but I know he is outside smoking with some of the nurses and EVEN THE ADMINISTRATOR . I understand needing breaks for that as I am a smoker myself but it seems odd to me that every time I am there he’s on a ‘break’. I’ve never heard of a nurse getting so many breaks. Good for him, But at what’s cost,?? It is such a bad look for the facility to allow this and partake in such activities all day when patient care needs to happen.

C

Cindy Owens

My Mother-in-Law has been in Kenwood since mid February and the only issue we have really had is with the business office. The first issue with them is you have one of them telling you one thing and the other one telling you something different. They were supposed to let us know about payment for the month of March and I asked them to let us know by the 3rd of March if she would have to pay and if not we would pay her monthly bills. We get a call on March 10th saying she owed the March bill that was actually due by the 10th and if we didn't pay that it would look bad to the Administrator at Kenwood while her Medicaid was being processed. She made it sound like a threat if we didn't come up with the money. Here is where the big issue comes into play. Apparently they sent in an application to Kynect under my husbands name like he applied for Medicaid. He got approved, I'm not sure how since we make to much and still employed. He is POA over his mother. He actually got his Medicaid cards in the mail. That could have actually caused our employer insurance a big mess and that was a very big mistake. He had to call Kynect to terminate his application so it wouldn't mess with our insurance. Kynect told him there was an application sent in with his name. Anyway he tried calling Amanda with no return call over the matter. This is now something we have to take up with the administrator because this was a huge mistake.

C

Christal Mullins

I can say with confidence that I would trust my own loved ones with the staff at Kenwood! Not only do the employees enjoy their jobs, but they truly love the residents like family. The facility is always clean, and the kitchen is under new management so the meal quality/diversity has improved greatly!

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E Sweat

It is truly a pleasure to write this review for Kenwood Health and Rehabilitation Center. I visit the facility, randomly, all hours of the day, as I volunteer for different events. The facility is very clean and well maintained on a consistent basis. The staff are friendly, approachable and are very attentive and courteous to the residents. One of the biggest highlights of the Kenwood family is they are dedicated to making life fun for the residents. They celebrate every holiday, residents’ birthdays, a wide variety of entertainment and impromptu events throughout the year to make the residents feel special. I’ve observed nursing staff, administrators, housekeeping, and cooks; they are all professional. I believe the management team truly cares. I’ve seen the sentiment “all hands-on deck” and no one seems to mind; it’s part of the pleasing culture there.

B

Bobby Aldridge

One of the best facilities in Madison county! Wonderful staff and very caring. I have a family member who works at the facility and not saying this just because she is family but she is one of the most compassionate people to the residents and genuinely cares. She is one of the toughest hard working people I know which reflects the facility and how they treat everyone! Our great grandmother was in the facility until she past they took great care of her and I saw the way they were with others and it was wonderful.