Letcher Manor is a Medicare-certified nursing home located in Whitesburg, KY. CMS overall rating: 3 out of 5 stars. Google rating: 4.1 out of 5 from 57 reviews. Accepts both Medicare and Medicaid.

Letcher Manor

whitesburg, KYMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

73 Piedmont Drive

Whitesburg, KY

Letcher County

Service Area

This nursing home is located in Letcher County and serves residents in the KY area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

BLUEGRASS HEALTH KY

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.46 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.53 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 26.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 44.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
57 reviews
Sarah Campbell

Sarah Campbell

It’s a good place, my mom is in there and they treat her with kindness and it’s a really clean place I have ever seen

Verified Google review
Meagan Mullins

Meagan Mullins

This place is wonderful. Great staff & clean environment!! They truly give the best care to each and everyone of their residents!

Verified Google review
Robert Gordon

Robert Gordon

When I visited the staff was amazingly welcoming and my grandmother said they are very nice and helps her with anything she is very happy thank you to the staff keep up the good work

Verified Google review
Nancy Blair

Nancy Blair

My Momma was treated like a queen!! She was respected, treated with dignity, had a great relationship with the workers and she loved everyone of them!

Verified Google review
Max Far

Max Far

I could not be more dissapointed. Our mother was neglected and tramautized by her experience with their rehabilation facilaties. There is no communication, or intentional deception between the staff and families of their patients. I realize we are in a pandemic, and measures must be taken to ensure the safety and well being of all. However the policies and procedures curently in place are in fact minimal and definately not in the best interest or welfare of their residents or patients. We tried several times to give this facility and administration an opportunity to work with us to make sure our mother had or received the necessaties she needed. Everytime we were told it is either being taken care of. Which was a direct fabrication, or that it was "not my problem" . Personell directly refused to steralize items requested for our mother either by her or by us, a request that would have taken meer seconds because, that was not their policy or procedure . Procedures which denied our mother the basics, like clean underwear. In effect, Their care givers dont seem to care. They have an antiquated telephone system that literally left us days without communication with our mother. When she ask someone to contact us for her she was lied to or denied her request. Her Dr. was not contacted, her medication was witheld. Obviously i could go on. I think I made my point. .

Verified Google review

Reviews from Google Places for Letcher Manor. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.