REGENCY HOUSE OF ALEXANDRIA is a Medicare-certified nursing home located in ALEXANDRIA, LA. CMS overall rating: 2 out of 5 stars. Google rating: 3.4 out of 5 from 22 reviews. Accepts both Medicare and Medicaid.

REGENCY HOUSE OF ALEXANDRIA

alexandria, LAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5131 MASONIC DRIVE

ALEXANDRIA, LA

Rapides County

Service Area

This nursing home is located in Rapides County and serves residents in the LA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.65 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.14 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 66.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 69.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
22 reviews
Lisa Johnston

Lisa Johnston

From the First phone call inquiring about availability until the day we checked out, we could not have asked for the staff to have been more accommodating in any situation. No one ever “passed the buck“. Someone always took responsibility and the matter was taken care of and almost always with a smile. All staff from admissions, administrator, nursing directors and case managers to nurses, physical therapists and certified nursing assistants on the floor were easily approachable and always accommodating. We could not have asked to have been treated any nicer. This was a first time visit to a skilled care facility for any of our family members and everyone at Regency House made this transition so much easier for all of us. We cannot thank them enough for everything they did to get my father back on his feet again.

Verified Google review
Maurice Hebert

Maurice Hebert

My sister has been at Regency for almost four years. Since the former owner sold early this year patient care continues to fall and no one appears to be in charge or concerned. This is all while the cost of care continues to rise, typical when you have a large care provider located out of town as the new owner. It’s just a matter of time until this place starts to see a considerable reduction in clients.

Verified Google review
Kim Sexton

Kim Sexton

The whole management team including the owner PATTY SMALL…. Horrible.. rude & she had to rely on her workers because she has no nursing experience then turn around & let’s go of all the good ones !!! My mom was there & it didn’t take long for us to pack her up & get her out of there. If you love your FAMILY do not leave them at Regeny House….oh and after my rant Patty sold the Regency because of too many lawsuits… research that information!!!!! No STARS for this establishment!!!!!!

Verified Google review
Mickey DeKeyzer

Mickey DeKeyzer

This is the second time a family member of mine has been a Resident at Regency House. Both experiences have been, and are excellent. The Administration is available and considerate and extremely knowledgeable. The medical and Nursing Staff are super. They go beyond job training to care and respond with compassion and kindness. Every person who cares for my family member goes beyond expectations to see he is beautifully maintained. And my family member even requests seconds at meals!! I am grateful beyond words for the care given at Regency House

Verified Google review
Andrea Hathorn

Andrea Hathorn

Regency House is a wonderful facility to place your loved one at, whether it is long or short term. The staff, from housekeepers to Administration, is very compassionate and they truly care about the residents' health and well-being. The facility is very well kept and clean. I highly recommend Regency House to everyone that I know.

Verified Google review

Reviews from Google Places for REGENCY HOUSE OF ALEXANDRIA. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.