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Garry

River Oaks Nursing & Rehabilitation Center was a pleasant surprise! The staff members were genuinely good people who performed their jobs in a courteous and professional manner. Never had a problem. The staff even treated me and another guy to a party on our birthdays (same day). This was the fourth facility I've been in and it is by far the best!

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Rilyn Paul

One of the best nursing homes in the south. The overall care has improved tremendously. The staff is very friendly, welcoming, informative, and supportive. This includes the administrative staff. This facility is definitely not perfect, but I can honestly say that it’s moving in the right direction.

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Nihlus

If you have another choice of nursing homes, please use it. This place is horrible. It is a place to put a person that is on their death bed. The only attention the long term patients receive is feeding and diaper change and the diaper change is not on time and there is little food put on the plates. From what I have seen, many of the patients are still hungry.

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Jessica Cole

Went there yesterday to check on a loved one and I was not happy with what I saw. The staff was rude, smelled bad and all the staff were just relaxing. My loved one had bruises on her, their hair wasn't done, and she hadn't showered since she came from the hospital. When asked about the incident reports they could not give them to me but haven't had one written since 10/12/2023 she has fresh bruises on her and just went to the hospital and I was told that they hadn't been feeding her and she was very dehydrated.

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Brenda Pearson

I placed my husband there for one week. I cannot begin to tell you of the horrors he experienced. First he was locked in a room, because he was disoriented, that should not have happened. My husband has Parkinson and some dementia and he does not have a mean bone in his body. Why not take some time and talk to him and assure him I will be there the next day. His sister drove from Lafayette and the home seemed surprised to see her. They then returned him to his room and she then tried to get someone to shower him since he stunk. No one came and when she asked an aide who was on her phone if she could give him a shower, s he informed her she was off the clock. Cell phones should be band during working hours. I arrived around 6 o’clock and all the the days food trays were stacked and left in his room and when I got him home his depends appeared to have been on him for days. He used 6 depends in 7 days and he was very red from lack of changing. This stay set him back to the extent that he doesn’t even seem to know where he is and actually seems that he has been off meds. I would not recommend leaving a love one there unless someone is going to be with them everyday of there stay (why leave them)!!