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Cathy Davis

I went to visit my sister today for the first time since she was admitted. We had a very pleasant visit. The staff was considerate and helpful. My sister looked well taken care of. I’m so grateful she is in a healthy environment both physically and mentally.

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Wanda Anselmo

The Heritage Manor was clean. AIDS n nurses were quick when you needed something. They were instrumental in dressing the patient n getting them ready for PT.

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Keisha N.

Seems nice, friendly, and welcoming but it is not. The nurses and the nurse aide are extremely rude to the residents. Residents are not getting their meds on time, aides are lying and saying that they are providing the care and they are not. Aides are not making rounds as they should ( no water/ ice is being passed out, residents are not getting changed as often as they should ; which contributes to UTI AND OTHER INFECTIONS or not at all).They are short staffed, meaning Aides are working 16 hour shifts with 15 plus residents to work with and they are not fulfilling their duties properly because of the stress and strain they have caused by this . Honestly if you’re going to send your loved ones here or any facility, please check on them as often as you can. Make sure they are getting the proper care that they need and also please make sure that they are staying hydrated. NURSE YOLANDA, NURSE DIAMOND, AND MEGAN THE NURSE AIDE, YOU ARE THE BEST AND THANK YOU FOR ALWAYS GOING ABOVE AND BEYOND.

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John Q

The staff was very pleasant, courteous, professional, proficient, thorough, and displayed excellent team work while also promoting safety and wellness. I'm glad that my relative rehabilitation is performed there.

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Corinne Williams

I am so disappointed in this facility. My grandmother stayed here for skilled nursing for almost 3 weeks. She was admitted to the hospital, where I found a HUGE DIAPER RASH on her behind. Additionally, when I went to retrieve her belongings they had no clue where they were. When I returned to collect her things again, they handed me a box with her things, and in it were two bags FULL OF URINE SOAKED CLOTHES. My grandmother will NEVER return to this place again. Watch where you place your loved ones or where hospitals send them to. Go get your people if they are here!!!!