Heritage Manor Health & Rehab is a Medicare-certified nursing home located in Bossier City, LA. CMS overall rating: 1 out of 5 stars. Google rating: 4.0 out of 5 from 36 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Bossier County and serves residents in the LA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
Heritage Manor Bossier has some new, caring staff and management. There are supplies, smiles, caring staff. More than a handful of staff has been here from 40-21 years. Heritage Manor Bossier has gotten much better and plan on getting much and much better.
This place has no bedside manners, never have diapers for these residents, not clean, no wipes (I have to bring my sisters all the time). If anyone has any pictures or proof feel free to contact me. We are in the middle of a state complaint and congressional. This place needs to be shut down
This place needs to be shut down due to unsanitary conditions. The place is filthy, they put my brother n law in a room with a woman, had extention cords all over the place hanging from the ceiling, bed pans on the floor, no rails on the beds, cinder block walls , floors were not clean, the food they brought him was a slice of bread with cheese and crumbled up ham that was dried out. Knats were flying all over his bed they come in and hung a bug catcher above his bed. The parking lot had pallets to block the wholes in the parking lot. How is this place still operating under these conditions. Just terrible place to be. We have had him moved to a decent facility.
They do not ever answer when my sister's and I call. This is absolutely ridiculous. I had to call the non emergency number for the police to go up there to check on my loved one because they do not ever answer the phone.
I was delivering a meal to a patient there and I can not believe that this place is allowed to stay open. I would never have one have my family members stay at that facility or myself. It is falling apart and the smell will make you throw up. Please think twice before letting one of your loved ones stay there. Just my personal opinion and observation of the facility. 😞
Reviews from Google Places for Heritage Manor Health & Rehab. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.