OLD BROWNLEE COMMUNITY CARE CENTER is a Medicare-certified nursing home located in BOSSIER CITY, LA. CMS overall rating: 5 out of 5 stars. Google rating: 3.8 out of 5 from 24 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Bossier County and serves residents in the LA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
✓ Above average
COMMCARE CORPORATION
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
This place is horrible pretty facility ugly administrative people and nurses do not take your loved ones there
Terrible facility.. the nurses are a bunch of lazy sorry individuals that don't help clean residents or answer call lights when its short CNAs… the few aids they do have are rude & disrespectful to the residents (curses residents out their names) & the Administrator does nothing about it, the administration also don't hire new aids so halls are always short affecting the residents basic care...negative environment the only thing beautiful about this place is the building, 0/10 don't recommend no families to send their loved ones there.
We only been there one time but as far as we could tell the facility was clean. Was there in for an hour 2 aids & 1 nurse came in and took her of her,. However she told as a physical therapist called her a cry baby because she really sick and can't walk .she said they leave her in a wheelchair for hours and they left her sitting straight up in bed 1 day for 4 hours. But she likes the staff.
This facility is beautiful and state of the art!. That’s all that’s great about this facility. No one knew that my mom had a shoulder replacement when we got there and had no idea how to handle her. She hadn’t needed a pain pill in days until she got there. They wanted her to use a bed pan until the therapist could evaluate her the next day. That would had been about 20 hrs after she got there. She’s 86 and we had been at an acute care center that had her up and walking. Made absolutely no sense to me. She couldn’t even have her own wheelchair until she had been evaluated. We waited 28 minutes for someone to answer the bell we had rang 3 times and when I went into the hallway they told me they were busy picking up dinner trays. Hardest thing I ever did was leave my mother that first night. I moved her immediately! Staff is incompetent and very unprofessional!
Yes, it's a nice looking facility but the service is the worst. I went to visit a family member and I she needed help being pulled up in the bed. I rung the bell and no one came for over 45 minutes, so I stepped in the hall and bells were going off left and right but no one was answering the bells. I saw someone walking in the hall and she apologized and she was sorry and she would be there in 10 minutes, she was helping another patient. Heaven forbit had she needed something serious. There is no administration on property on weekends and it's impossible to get anyone on the phone. There is on therapy given on the weekends and administration does not come in on holidays. I was constantly given the run the around when I called to inquire. Rhonda was out of the office all of the week and Chasity was in a meeting or out to lunch. No one knows anything when you ask them a question. Please think twice before leaving your love one at this facility.
Reviews from Google Places for OLD BROWNLEE COMMUNITY CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.