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Cindy Edwards

I would NOT recommend this nursing home for long term care nor skilled nursing.

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Elois Brooks

This place should be close down i was only sent here for rehabilitation after my surgery it's alright but I feel sorry for the Seniors that live here tears coming in my eye as I type the food is horrible I wouldn't feed it to my dog I press my light and it takes 35 45 and up to a hour for some one to come see about u don't bring your love one here

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Jewelee P.

BE AWARE! The WORST I've ever seen. BIG RED FLAG #1: They will NOT allow a FAMILY MEMBER NOR CARE GIVER TO SIT WITH THE PATIENT OVER NIGHT. WE WERE TOLD BY THE ADMIT LADY THAT THERE WERE NO SET VISITATION HOURS AND YOU CAN COME IN TO SEE YOUR LOVED ONE AT ANYTIME WHEN YOU RING THE BELL, THEY WILL LET YOU IN . IT WAS DECEPTIVE since IF IT IS BETWEEN 10:30 and 6AM THEY WILL Consistantly INSIST THAT YOU MUST LEAVE starting as soon as they open the door for you but most of the time they will just ignore the door bell and never come to the door no matter how many times you ring it. THEY START PRESSURING YOU TO LEAVE INITIALLY AT AROUND 10:00pm AND IF YOU NEED TO COME IN FOR SOMETHING AFTER THAT, THEY WILL REPEATEDLY TELL YOU YOU HAVE TO LEAVE AND COME BACK AT 6AM, UNTIL YOU DO LEAVE, THEN THE NURSE WILL GO TO THE FRONT DOOR TO MAKE SURE YOU LEAVE. THE NURSE IS NOT OPEN TO A FAMILY MEMBER HELPING THE PATIENT, AND WILL KÈEP SAYING THAT IS WHAT WE'RE HERE FOR , LET US DO IT , BUT THEY DON'T COME FOR usually 30 to 45 OR MORE MINUTES WHEN THE PATIENT NEEDS HELP NOW. ALSO Don't be fooled-The pictures of the rooms are VERY DECEPTIVE. They actually put 2 patients per one tiny room with a shared TV and shared bathroom without a shower that opens for two rooms. The admit staff is sweeter than honey, but dont be fooled because not everyone else is. The call buttons are seemingly being ignored, My loved one, after pressing the call button with no response, shouted for help for 30 minutes with still no responce from staff, before a family member finally intervened, and alerted the staff and they came.

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Valerie Nugent

Moved my dad in last night and had nothing but warm welcoming. So glad we chose Heritage. My dad seems pleased. Amy is very knowledgeable and good at what she's does,very humble!

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Karine Lamar

The staff is very humble and alerting. They let us know any and everything about what's going on with our love one. They do weekly updates. Our family appreciate them so much especially during this difficult time dealing with COVID-19. They strive to keep our love one safe. Thank you ❤️