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Kirsten Gwin

No written review provided

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Mimi Methvin

On September 1, 2021, after Hurricane Ida, my S.O. was evacuated from a nursing home in New Orleans to Claiborne Rehabilitation in Homer. I went to visit him today and was shocked at what I saw, heard and smelled. I was told that no additional care staff was added to help with the 14 evacuees. Mike had no clothes in his room except the shorts and t-shirt he was wearing, which looked filthy. He had shoes on but no socks, and there were none in his room. His bathroom had nothing but a sink and a toilet which had nasty discolored water in it. No mirror, shower or place to put his toiletries. His portable urinal was filthy, I think because he can't actually get into the bathroom in his wheelchair. I spoke with several evacuees. No one has had a shower or washed their hair since they arrived. They get sponge baths a few times a week. No towels or washrags were provided. The long hallway had a terrible stench. There were urine-soaked sheets on the floor and bags of unwashed laundry which stank. People needed help and I couldn't find anyone. As a last resort I used my cell to call the Claiborne phone number and listened to it ringing in the building with no answer. I finally did find 5-6 staff members in a rec room. They struck me as numb and exhausted and only one of them responded when I said people needed help. This is on the nursing home owner. Do NOT put your loved one in this place. Shame on Louisiana and all the politicians who kow-tow to the nursing home lobby. Louisiana Dept. of Health needs to do better. Zero stars.

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Nicole Jowers

Such an amazing home! And most of staff are from the area, making their love for Claiborne Rehab and their patients genuine.