CHATEAU LIVING CENTER is a Medicare-certified nursing home located in KENNER, LA. CMS overall rating: 1 out of 5 stars. Google rating: 2.1 out of 5 from 55 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Jefferson County and serves residents in the LA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
⚠ Below average
PLANTATION MANAGEMENT COMPANY
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Terrible place!! A family member of mine was transferred from a hospital and brought in recently. They kept telling her they were going to get her a walker/wheelchair but they just left her in the bed to waste away. Told her to make in her diaper. Still nothing. It has been over a week. They also left her in her gown for days before bathing and changing. Now she is sick and they still haven’t gotten a doctor in to see her. Don’t bring your love ones there!!!!!!!
Worst place ever!!!! Most of the staff especially at night don't care about their patients. They double diaper so that they don't have to change you, they don't tell patients what medicine they are taking, they were literally killing my mom who was there for PT Rehab. Within a week of my mom being there she looked like a 90yo who couldn't do for herself. Now she's home and she's almost back to normal. This place needs to be investigated, DONT SEND YOUR LOVED ONE HERE
Don’t even put your dog here. It is a beautiful place but there is No care, No compassion, Rude and lazy aids with attitudes and very unprofessional care, totally unacceptable place. You have no idea what goes on here! No one gives a damn about the patients. See the dementia patients hanging out of chairs and no one helps them. Extremely short staffed, charts have incorrect info about times of meds, notes on charts are fabricated and employees are told NOT to fire anyone. If family is not there for entire stay, your loved ones are in danger. They need to be SHUT DOWN NOW. Not a good place at all.
I was very frustrated by the lack of clear communication and support from the social work team, specially Megan and Jessica. It was difficult to get timely answers about her discharge plan, insurance coverage, and outpatient care options. The staff seemed overwhelmed and were often unavailable or dismissive when I tried to advocate for her needs. Additionally, connectivity issues in patient rooms made it hard for my grandmother to stay in touch with family. I hope the facility can improve communication and support for families during what is already a stressful time.
The physical therapy team is the reason for my star. It took me a year and 3 months to write this review because I wanted to rate it fairly and not out of hurt. My loved one was there for rehabilitation ( physical therapy). Some of the staff can be rude to the patients. Some of the nursing staff are careless and don't call the family when the patient is rushed to the hospital. This happens twice. The second time my loved one died. If not for the physical therapist noticing a change in his appearance and having them call for EMS ( not the same incompetent nurse he had both times, he was rushed to the hospital). He would have died at the facility. The whole staff is not the problem. I understand being understaffed, however this was unacceptable. I think with as much as I visited and the different times I visited. Only a camera in the room would have helped me know that my loved one needed help early that morning or he was being rushed to the hospital.
Reviews from Google Places for CHATEAU LIVING CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.