RIVER OAKS RETIREMENT MANOR is a Medicare-certified nursing home located in LAFAYETTE, LA. CMS overall rating: 1 out of 5 stars. Google rating: 3.8 out of 5 from 13 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Partnership
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Lafayette County and serves residents in the LA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
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My sister Regina Duplantis has been a resident here for about 3 years. EVERYONE here has been so kind, helpful and friendly to her and the other residents. Today they had a crayfish boil and some of the workers there actually peeled the crayfish for some of the residents who were physically unable to peel them. That there is a real labor of love. River Oaks has many social activities and fun things for the residents to take part in. . I wish I could remember some of the names of the employees at this time to publicly recognize them but I can't. One I do remember is a nursing assistants named Sunshine. She along with the other employees are super nice and professional. Our family is so grateful for River Oaks.
Poor customer service. Mickey or something like that. She didnt even say her name clearly. Very rude, short, and not helpful. Got "disconnected"/hung up on twice. The receptionists were very nice and pleasant. Were kind enough to transfer it back. But beware, I was asking a simple question and she started acting suspicious. If this is how they treat a call for more information. I wouldnt trust them with a loved one. I would not recommend.
I have a family member there who has been there many years.......very satisfied the nursing staff is well liked
I had loved how they take care of there people
Reviews from Google Places for RIVER OAKS RETIREMENT MANOR. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.