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Richard Simoneaux

It is obvious how much the people who work here really care. I have been to therapy many times; this is the best therapy I have ever had. Even the food was great. Thank you from the bottom of my heart!!

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Glen Camardelle

My grandmother is here and when family visited, they seen crumbs all around the bed and bugs behind the bed. We see other families are having similar issues. So much algae is growing on the balcony door it's starting to restrict sunlight. The dust is so thick on the visiting chairs that you can write your name on it.

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Elaine Teague

Wynhoven Community Care Center Marrero La.My experience there was great.It was one of the best Phy.Thy Rehabs I have ever been to.The therapist there are caring and so very helpful.I will recommend them and if I would ever need rehab again I will go back there.As for all the staff from the Nursing staff down to the housekeeping staff they were great even the business office.Made many nice friends.(oh by the way my room was great also)Elaine Teague

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Mama Jamilah

Don't do it!!! Gotta have time to read this review. I strongly recommend that if you want a place where patients come first and their voices and their families voices and concerns mean something this is not the place for you or your loved ones. I arrived here on a Wednesday night. Wednesday morning I was brought a cup of pills by my nurse. When I asked what I was taking she said the same thing you took yesterday??? My intro to physical therapy was good morning I'm Melissa from physical therapy are you wet???? FYI these two people were actually two of the better people. The first day I was there I was told you have an appointment tomorrow but you're going to have to cancel it because we don't have anyone to take you to it. After I stated that I would not cancel my appointment. I told them importance of this appointment and the fact that it might take months to get another one 15 minutes later they came back and had found transportation. On the 3rd morning I didn't get breakfast. When I told my CNA, Marie, she said for true??? Ok I'll take care of it. 30 minutes later nothing so I went out to the desk to talk to my nurse. I saw the CNA go into a closet and come out with Ritz and milk???? She had not informed the nurse and tried to say I had just told her this. I found out then breakfast is served around 7 am. No one had oriented me to this schedule. I have to say the nurses were very helpful and even offered to go out to buy me food but later a "supervisor" came to see me. She said I hear you have a complaint. I said no not unless you're talking about breakfast. Her response was breakfast was served and if you didn't get any you should have told your nurse. I began to explain that I didn't know when food was served as she looked at her watch several times. I thanked her for her time, she looked at her watch she left. There are so many more examples of poor communication and coordination of care that I could give you but I'll briefly tell you about the day I was going to another appointment and the person, hardly anyone introces themselves with a name, that schedules transportation put the wrong address but the correct name of the facility. I tried to tell my attendant the error and show her the facility next door with the name prominently displayed but she told me this is the address and I know so I'm taking you here. Of course I refused and after she called the facility they told her to take me to the other building but later defended their wrong address by saying thats the address she had found for the building. She had written 1514 and the address was 1515. As I said multiple issues mainly with communication but today was the worst. I had another appointment. On Tuesday they told me I would have to get family to come to the appointment with me because they were short staffed. This is Tuesday for a Friday appointment. I told them they had 3 days to work on it and their staffing issues were not my problem. I spoke to Brandon the Director of Nurses and related this to him. He agreed that this should not be my problem. He later came back and told me he had taken care of it...no problem. Come Friday morning there is no one from staff assigned to go to my appointment with me. One person tells me my Son is supposed to meet me there??? Then someone else says my Brother is supposed to meet me there. Neither are true. My family was not coming to an 8:00 am appointment that the facility is contracted to staff. One of the nurses, Ms. Brenda, steps forward and says I'll go with. The company they contacted to transport me was a disaster. I was late for my appointment and you can check out my review and comments about A Med transportation services. Well when I got back tMs Brenda, RN and the A Med driver returning me to the facility were great. My blood pressure has been elevated for the past 48 hours. I have a pounding headache and tension in my neck and shoulders. I came to my room and closed my door to try to relax. I feel necessary to finish this but have maxed out on allowance of words

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Jennifer McGinnis

I cannot say enough good things about how well my father was taken care of at Wynhoven. Everyone was professional, kind, compassionate and courteous to my father and my family.