B

Babe

The Staff is very rude at this place. Hate to call for a nurse or aide because they will get mad.

E

Ella Downs

My brother got released 1 medication he’s on the facility couldn’t get it as a 30 day supply is estimated to be about $3000.00. Well he would order a 90 day supply and the nurse would pick it up for him. With his insurance there was no cost to him. Upon his release he had over a 30 day supply left. His nurse did not give him his remaining medication. And he couldn’t get any from the pharmacy until October. I call the nurse and the director. They told me that they would check and give me a call 8 days and I’m yet to receive a call to let me know where’s the remaining Nuplazid. I had to go through hell and high water to get him the Nuplazid 34mg he needs for his Parkinson’s. They should have given him all unused medication he had up on his release. This is not ethical behavior.

T

Terry Trichell

OR and Healthcare is wonderful. The administration works hard (12 hour days) to help the patients. PT & OT is the baum, very caring, proffessionals who do an excellent job. The CNAs and most of the staff are nice, caring and professional. I recomend OH&R. The food could be better.

A

Annette Watson

The only reason I gave 2 stars is for the rehab therapists. The therapists there are very nice and they helped my mother really well. The staff there are CRAP!!! I would NOT recommend NOBODY who love their family members to send them to this facility. My mother just left this facility on Friday and tested positive for covid today. How many days did my mother have covid is unknown. Not only this, the workers there are rude, didn't come to her aid after pressing the help button SEVERAL TIMES, didn't allow her time needed to eat her food and had NASTY ATTITUDES!!! My mother BEGGED to get out of this place and go home because of her treatment by those staff members! How does this facility expect people to feel at ease when all these things are happening to our loved ones? How does THIS FACILITY expect people to TRUST them when they say they're going to make sure our family members who NEED help with therapy and/or assistance when they aren't able to stay in their own homes are going to be treated fairly? There are SOME good workers there but unfortunately, but the bad ones overshadowed the good ones. It's not enough for the facility to be nice and clean but the workers rude and treat older adults like children and are rude.

R

Rachael Wilkins

The staff is very polite. Most areas are very clean especially the outside!. It’s super quiet as well! The only unpleasant thing was during “Covid” with having to see patients through the front window but at the same time it was understandable. Also it would be nice if the patients could have better Wi-Fi. It’s hard seeing your love one not be able to use their devices because it’s so slow.