COVENANT HOME is a Medicare-certified nursing home located in NEW ORLEANS, LA. CMS overall rating: 3 out of 5 stars. Google rating: 4.1 out of 5 from 20 reviews. Accepts both Medicare and Medicaid.

COVENANT HOME

new orleans, LAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Church related

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

5919 MAGAZINE STREET

NEW ORLEANS, LA

Orleans County

Service Area

This nursing home is located in Orleans County and serves residents in the LA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

β‰ˆ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

β‰ˆ At average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

RN Hours per Resident DayFacility: 0.36 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.96 / Industry Avg: 2.5

βœ“ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 29.3% / Industry Avg: 35%

βœ“ Below average (better) (lower is better)

Google Reviews

4.1
20 reviews
Katie

Katie

Was desperately searching for somewhere for my mother...felt at peace the moment I walked in. I knew she would be well cared for and happy, at peace. Thank you so much for the amazing care - such a hard thing to do but well worth it!

Verified Google review
Private Information

Private Information

Beyond the lobby is terrible. It’s dark, dreary, & ominous. Residents are treated poorly. While on the phone with my mother, a woman screamed for help for more than 10 minutes with no one tending to her. The director is insensitive, rude, & unprofessional. Many staff members are aggressive & intolerant with the residents. Take a tour; you’ll see.

Verified Google review
Nora S

Nora S

Don't send your loved one here! I had a parent who was in this place who was treated terribly! Upon arrival at night, they were left in a dark room with no light, no TV, no clock, and noone would respond to calls for assistance. Imagine how terrifying that would be. They were left to sit in a soiled bed pad for hours on end; this was a common occurrence. They also screamed at and demeaned the patients daily. We were thrilled and relieved when we transferred our loved one to a facility with caring and attentive nurses, cna's, and other staff.

Verified Google review
ann pettit

ann pettit

I give Covenant 5 stars because of the wonderful staff. I can't say enough good things about each and every person with whom I come in contact. The building may be old and tired looking, the amenities and resources may be limited, but the staff more than makes up for all of that.

Verified Google review
Henry Benson

Henry Benson

It's a very old place, built back in 1885. Catering to the elderly, it is a non-profit organization that appears to be doing a wonderful job without a whole lot of resources. The staff is friendly and many seem to take pleasure in their job more for what they are able to provide in terms of abilities rather than for what they receive monetarily.

Verified Google review

Reviews from Google Places for COVENANT HOME. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.