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Gretchen Rouquette

Excellent Physical Therapy. My 93-yr-old mom, Enid, came here in Nov 2025 for about 18 days to skilled nursing. In 2023 she spent 2 wks at Ochsner Skilled Nursing on Jefferson Hwy, however, IMO, the therapy here is better. Meals good, staff compassionate. I had concerns early on and the directors/ nurses took time to explain things to me. Thank you.

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Aldon Shelton

To whom it may concern: This letter is to express my most recent experience receiving physical and occupational therapy at your facility. Upon a lovely and warm welcome from the staff and a professional assessment. I had the opportunity to share my injuries and goals as well as what to expect during each session which one of my favorites became group participation. I would also like to mention that my motivation has increased significantly after witnessing each day on how your team's ability provided the perfect balance of compassion yet challenges me to endure beyond my discomfort both mentally and physically. The entire team's expert plan is crucial to my recovery, and I especially appreciate how the team's attitude makes my sessions enjoyable each day. Their combined efforts make me feel safe, comfortable and supported while away from my family. I would also like to note that as a regular participant in the gym area, the effort put in by your team to keep the equipment, facility and common area clean doesn't go unnoticed. Thank you once again for your outstanding care. You have truly made a difference in my life, and I will be forever grateful for the hope and health your team helped me reclaim. Thank you, Ann, Ellen, Shannon, Raina, Keisha, Sarah and Ahmad. Sincerely, Aldon Shelton

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Akeisha Wharton

I just want to say, I appreciate all the staff! I have not 1 complaint about them. They all are concerned about their patients and take their job seriously! They’re kind, helpful, and the therapy helped me so much. They all gave me encouragement when I was depressed, and they show that they care. They went over and beyond for me and that’s what kept me going. I didn’t want to leave but it was time for me to go home. Ms. Christina and Ms. Kierra ( I know I may have misspelled their names I’m sorry) worked so hard making sure I had everything I needed to go home safely. My nurses and CNA’s were awesome, some need to be counselors lol! My therapists work so hard and encouraged me and pushed me to my limits!! The staff treated me better than the staff at the hospital. Thanks for everything!

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Demetric McFarland

Our Lady of Wisdom is the worst facility to send a loved one too. The neglect of a patients was horrible. I had to come to this nursing facility every day to ensure that my mother was safe. One day ther my mother unchanged for almost an hour and a half until I got there and all she could say was we are shortstaffed. If you have a loved one, please do not send them to this facility

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Gigi Fonteneaux

Outstanding Care and Compassion at Our Lady of Wisdom As the primary advocates for my aunt, my husband and I have navigated her care from out of state for several years. Living hundreds of miles away presents challenges, especially during her annual medical episodes triggered by post-traumatic stress from Hurricane Katrina. When it became clear she could no longer live independently, her doctors recommended long-term care. We are so grateful we found Our Lady of Wisdom Community Care Center. From the beginning, their professionalism, dedication, and compassion stood out and gave us peace of mind. Exceptional Staff Support The staff’s commitment is remarkable. Ms. Rosemary, the Admissions Director, and Ms. Kierra, the Caseworker, went above and beyond to ensure my aunt received the exact care prescribed by her physicians. Their empathy, responsiveness, and clear communication allowed us to feel fully involved in her care, even from afar. Despite the distance, we never felt disconnected thanks to the team’s transparency and dedication. Professionalism Amidst Family Conflict Our journey has not been without challenges. All of my aunt’s sisters opposed her placement and, unfortunately, expressed their frustrations through accusatory emails and rude calls to the staff. This behavior was unfair and embarrassing, especially toward professionals giving their all for my aunt’s well-being. Yet the care team at Our Lady of Wisdom never wavered. They remained patient, professional, and focused solely on my aunt. Their grace under pressure is a true testament to their character. Quality of Care My aunt received comprehensive, compassionate care. She benefited from therapies including occupational, speech, and physical therapy, all coordinated seamlessly with her medical needs. The therapists and nursing staff worked together to foster dignity, progress, and comfort, making a tangible difference in her quality of life. Her strength and confidence returned in ways we had not thought possible. Communication and Updates Equally impressive was the communication. We received regular updates and prompt responses to every inquiry. Staff welcomed our input and treated us as true partners in her care plan. For families managing care from afar, this level of openness and involvement is priceless. Conclusion We are deeply grateful to the entire staff at Our Lady of Wisdom for their unwavering professionalism, compassion, and support. They provided exceptional care for my aunt while also giving us comfort and confidence in the process. Even in the face of unnecessary family conflict, they demonstrated patience and dedication at every step. For anyone seeking a supportive, nurturing environment where patients’ needs and dignity always come first, we wholeheartedly recommend Our Lady of Wisdom.