Pointe Coupee Healthcare is a Medicare-certified nursing home located in New Roads, LA. CMS overall rating: 1 out of 5 stars. Google rating: 3.3 out of 5 from 16 reviews. Accepts both Medicare and Medicaid.

Pointe Coupee Healthcare

new roads, LAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1820 False River Road

New Roads, LA

Pointe Coupee County

Service Area

This nursing home is located in Pointe Coupee County and serves residents in the LA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PLANTATION MANAGEMENT COMPANY

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.15 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.02 / Industry Avg: 2.5

✓ Above average (higher is better)

All Nursing Staff Turnover RateFacility: 29.9% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3.3
16 reviews
Mary Pizzolato

Mary Pizzolato

The staff at Pointe Coupee were excellent with our mom during her final days. She had only been there a little while before her time came. They were kind, and gentle with her through all phases of the transition. After she passed they were so respectful with her, getting her ready for Nilands. And it was so sweet of everyone that was there that early morning after she passed to link hands and pray for her and us! I highly recommend the facility, and will be forever grateful to them for the wonderful way they took care of her. Thank you Pointe Coupee Healthcare....Mary Pizzolato

Verified Google review
Summer Johnson

Summer Johnson

Pointe Coupee Healthcare has been a blessing for our family. From the moment we walked in, the staff made us feel welcome and at ease. The facility is always clean and the atmosphere truly feels like home. The nurses and caregivers are compassionate, attentive, and go above and beyond to make sure residents are cared for both physically and emotionally. I also appreciate the way the staff keeps our family informed and involved.

Verified Google review
Vernon Sam

Vernon Sam

The staff behind the desk never speaks or greets me or any one . I come there regular and every time I come they seem to be talking to each other. Rather than being concerned about people visiting there love one’s it’s sad.

Verified Google review
Sheila Hogan

Sheila Hogan

From the moment I decided to bring my mom to Pointe Coupee Health Care to be a long term resident, everything felt like I had made the right decision. Everyone from the admitting staff to the nurses to the aides was, and still is, so welcoming and kind to my mom. I always feel like she is treated with respect, patience and compassion. The facility is always clean and smells nice when I drop in for weekly or bi-weekly visits with my mom. There are plenty of activities for the seniors to keep their minds and bodies active. I really appreciate the fact that the staff reaches out to my mom when I am not there to keep her plugged into life so she doesn’t feel alone. I have never doubted my decision to bring my mom to Pointe Coupee. I know my mom is in good hands.

Verified Google review
Lisa Karam-Salbach

Lisa Karam-Salbach

If I could give this nursing home negative stars, I would. Every time I've visited my mother (I don't live in the state), she has been neglected. The CNAs leave their personal items in her room and use it as a break room. Her call button is rarely near her. She is left slumped in a chair or turned against the wall. The administrator is useless. He gets paid and that's the extent of his involvement.

Verified Google review

Reviews from Google Places for Pointe Coupee Healthcare. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.