THE GUEST HOUSE SKILLED NURSING REHABILITATION is a Medicare-certified nursing home located in SHREVEPORT, LA. CMS overall rating: 1 out of 5 stars. Google rating: 3.2 out of 5 from 30 reviews. Accepts both Medicare and Medicaid.

THE GUEST HOUSE SKILLED NURSING REHABILITATION

shreveport, LAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

9225 NORMANDIE DRIVE

SHREVEPORT, LA

Caddo County

Service Area

This nursing home is located in Caddo County and serves residents in the LA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

PRIORITY MANAGEMENT

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.22 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 2.75 / Industry Avg: 2.5

≈ At average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 68.8% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
30 reviews
Jennifer W

Jennifer W

Crystal & Rhonda have been an absolute blessing to have care for my grandmother. I don’t think we’d have made it this far without them.

Verified Google review
catherine taylor

catherine taylor

I wouldn’t recommend bringing any family members to this facility they are so unorganized this facility has used towels on my grandma the reason was because they didn’t have any wipes in that is unpredictable . Mr.Bihm is far the worst administrator ever he fires all the good cna’s for no reason , He is a colorists in doesn’t care about his workers or residents .

Verified Google review
Tmomma Mimi

Tmomma Mimi

Kudos for The office staff at this facility. Everyone has treated me with concern as both my parents were residence here. My dad passed away October 12, 2024. His attendees were great towards him. My mom, who still resides here, has had several falls due to back problems and knee problems. She. also suffers with dementia. I have noticed that some of the staff does not seem to be as concerned as they should be in checking on their patients. I do not see anyone checking on her periodically. This is very concerning due to her falling and laying on the floor for 1 hour and 13 minutes before anyone came in her room. Though the office staff is great, some of the floor workers need to come up to par.

Verified Google review
Paul Whittington

Paul Whittington

As a patient of many nursing homes in the past 2 years this one has been the best. This place has been outstanding. The food and rehab I absolutely have no complaints. I have been at the guest house for about 6 months and the rehab department has gotten me ready to go back home. The administrator Chis Bihm runs a tight ship and always takes care of any problems I may have. The staff excellent I couldn’t ask for better care. The corporate administrator Rick Newell was very helpful in guiding me to the the nursing home that would best suit my needs. I am very appreciative of the care I have received.

Verified Google review
Jeri Little

Jeri Little

It’s 4:27 a.m. on 8/27/22 and I’m hanging out at The Guest House with mom on her last days. This has been a very emotional journey with difficult decisions to say the least. One of the most difficult was making the decision on a nursing facility and The Guest House was recommended and I’m so glad I listened! I can not articulate how impressed and thankful that am to all the staff here that has gone over and beyond in making my mom feel as comfortable as possible. Their smiles are genuine as well as their hearts. Thank you to Jay Williams, Assisant Administrator, Cecila Enriquez Admissions, Brittany Nurse wing 200 & 600, Angela Nurses aid wing 200, Hand in Hand Hospices Shannon and Denise, and so many more! Jeri

Verified Google review

Reviews from Google Places for THE GUEST HOUSE SKILLED NURSING REHABILITATION. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.