MAINEGENERAL REHAB & LONG TERM CARE - GRAY BIRCH is a Medicare-certified nursing home located in AUGUSTA, ME. CMS overall rating: 4 out of 5 stars. Google rating: 3.2 out of 5 from 5 reviews. Accepts both Medicare and Medicaid.

MAINEGENERAL REHAB & LONG TERM CARE - GRAY BIRCH

augusta, MEMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

37 GRAY BIRCH DRIVE

AUGUSTA, ME

Kennebec County

Service Area

This nursing home is located in Kennebec County and serves residents in the ME area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 1.72 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.95 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 57.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 55.1% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
5 reviews
Jane Brann

Jane Brann

No written review provided

Verified Google review
Shawn Bell

Shawn Bell

Thank you for giving my mother some of the finest compassionate care My family has ever witnessed. The staff at this facility gave my mother a very positive experience and got her back to her fullest potential quickly. You folks don’t get the credit you deserve. Thank you from the Bell family 😊

Verified Google review
Tonya THO

Tonya THO

I'm writing this to warn anyone who is looking for a facility to placed there loved one. PLEASE consider another place, I didn't look into this establishment before having my father placed here for walking rehabilitation. The nursing care was not up to basic standers, there was no consistency in dispensing medications or communication between each other. To give an example his antibiotics and nicotine patch were on a spacific hourly regimen. Unfortunately he would go hours with out it OR they would try to cram them all together (unsafe). The day he was scheduled to leave, I arrived to pick him up and was told we had to wait an extra hour because they had ran out of his antibiotics the night before; and had to call the doctor to get more called in. This seemed very odd to me, but I just wanted him out of there and didn't question it too much. (another mistake!! by me). I was told to go right to the pharmacy as soon as we leave because he needed to get this medication. (so what was their plan if he hadn't been leaving that day????) I could keep going on about other poorly managed things but there is one more major issue and it was the cleanliness.There was an old cause pad in corner on the floor near his bed that was there all three days that I visited. His shared bathroom was beyond DISCUSSING!!!!! When I saw it I wanted to puke ( I will spare the details) he refused to use it. He told me later on that he cut back on his eating so he didn't have to use the bathroom as much. The day before he left him and I walked to the main entrance area. He noticed a communal restroom and walked as fast as possible to use it. When he come out he was so relived to have had a clean space, this was heart braking. So again if you LOVE your family member PLEASE, please do not let them be placed here. look into other place I really wish I had don't make my mistake.

Verified Google review
Jackie Richardson

Jackie Richardson

They have a very good staff love them all.

Verified Google review
Angel Robinson

Angel Robinson

No written review provided

Verified Google review

Reviews from Google Places for MAINEGENERAL REHAB & LONG TERM CARE - GRAY BIRCH. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.