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kdelage1

During my Mom's 8 month stay at Seal Rock, I was very happy with her care there. The staff for the most part, is attentive and caring... I highly recommend this facility for your loved ones care.

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Kevin Jacques

I wanted to share how wonderful hospice, the nursing care, CNAs, and support staff were with my mom and our family during her short stay at Seal Rocks facility. Their concern and their attention to detail were second to none. We always felt welcomed and they always asked what they could do for us, to make it more comfortable. Our experience could not have been any better. Thank you for taking such good care of my mom during her stay.

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Christine Permenter

Edit: My original post was for the rehab side of the facility for my Mom, she was admitted two times to that side of the facility. After that, she went to long term nursing, if you have to make that difficult decision for your loved one, the staff that worked with her daily were amazing- just make sure you have the time to make sure any critical decisions are followed up on. You must still be an active player in your loved one’s care! Orders and request get missed or ignored. Monitor and question. Be their advocate with management. Administration is lacking at times. Still a clean facility, lots of activities and some great & caring aides, nurses etc. I see several not so great reviews, however, my Mom received the best care here. The staff was amazing! Her occupational therapist, Nicole, is an angel, so kind and caring. Her CNA, Julianne was amazing and caring also. Her nurses- all fantastic. The facility was clean and organized. ( she has been to two other rehabs, for her knee replacement and broken hip so I have others to compare with) I felt that she was always safe and heard and treated just how you would want your loved one to be.

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Dawn Zibolis-Sekella

I stopped in on a Sunday hoping for a tour. I had heard that the nursing home section is on the second floor. When no one was around to help me, I went up to the second floor in the elevator. What I stepped out to was hell. The beeping from unanswered calls for resident help was blasting. There were residents parked in corners of large room, one yelling for help. She was laying down on a rolling bed and her pillow was on the ground. The relentless beeping and yelling was all that I could hear. I walked around looking for someone who worked there, no one was at the nurses station. As I walked through the halls and looked in the rooms of miserable / traumatized faces of residents. I could not find anyone who worked there. One resident , who was bed ridden looked like he had died. I finally saw one person near a med cart, who also looked traumatized. What is happening in this country to have our elderly live like this? I cant' get those images out of my mind. Who is looking out for these people and checking on living conditions? We should be ashamed that there are any elderly human beings living this way. Pray for them !

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April Pinkham

This is the absolute worse place for anyone. We moved my mom yesterday as quickly as we possibly could for her own peace of mind,health and safety. She did have 3 wonderful caring nurses Julianne, Jefferson, and Alyssa. As well as some who were far from professional. Julie whom is an RN should not even be in this field of work. She refused to read my moms medical chart to see how deaf my mom was .(you really have to yell in her ear) On the night of the 25th she was the RN on near my mom, I was a wreck to leave and question my moms safety from her. Fortunately I spotted one of my moms favorite after having 2 other employees apologize to me as I was walking out of building and they had seen and heard how unprofessional she (Julie) was. This nurse (RN) is extremely in the wrong place to work. From the moment my mom arrived, barely any communication on her care there ,therapy etc) Phones don't work. Cell service barely. Don't ask for extra bedding, it won't happen. We had to take her blankets from home so she would be warm as she is always cold. We got her to take her medicine explaining what they were. We got her ready for bed. We tended to her bathroom trips at night getting her settled. We had to wait 3 days before communication with administration. Jess was great. Polite ,professional and pleasant. Director of nursing, met was pleasant. But really needs to look a little closer on staffing and ,professionalism, as well as safety of patients. Having staff on at night front desk coverage. Maybe even should consider working some nights. We the family of my mom felt so bad for others questioning the care and safety . After learning the night of the 25th and previous nights we decided to get my mom out as quickly as possible for her health, peace of mind and most of all her safety. Do not send your family member here. Do not close the door on your family member being safe. We were receiving late night text messages when some would come thru and some wouldn't begging us to get her out of this location. We read reviews and really should of disregarded the hospital recommendations. where my mom wanted to go was not avail. Yesterday we succeeded to get her moved to the place she wanted. She is much happier and we as her family feel she is a lot safer and will get the care she needs. Protect your family. If you have to send your family to this location, make sure your there a majority of time with your family. And ask for Julianne she is amazing, Alyssa who is an aide and Jefferson. They are truly godsend. Your family needs to be protected from the ones who are not caring or care about the safety of your loved ones. As a reminder don't be fooled. Julie who is an RN is in the wrong line of work. There are only 2 people with that name there. Julie (RN) And Julianne and Julianne is the best amazing caring person you could meet. Try getting a family member discharged: we left with no paperwork to take my mom to a different safe location, the new place has been dealing with as much stress as we have been dealing with. POA they don't follow here . They don't communicate. They don't follow the laws. We were very disappointed in this location. Please advice I can give is don't send your love one here.