OAK GROVE CENTER is a Medicare-certified nursing home located in WATERVILLE, ME. CMS overall rating: 1 out of 5 stars. Google rating: 4.1 out of 5 from 38 reviews. Accepts both Medicare and Medicaid.

OAK GROVE CENTER

waterville, MEMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

27 COOL ST

WATERVILLE, ME

Kennebec County

Service Area

This nursing home is located in Kennebec County and serves residents in the ME area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

GENESIS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.87 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.53 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 63.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 57.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
38 reviews
Cheryl Stanhope

Cheryl Stanhope

Terrible food. Over cooked veggies, macaroni over cooked. No fresh fruit -all out of a can. No fresh veggies, always out of something. Breakfast best meal of the day. Bathroom never cleaned, toilet ran all the time and would not flush. Maintenance never came. Nursing/ CNA Staff all really great, friendly, over worked, not enough of them.

Verified Google review
Louise Marie

Louise Marie

Marcia the activities director was wonderful. She engaged us in conversation and was very helpful when we had questions. It looked like everyone was getting good care. Only concern is it could be a little cleaner.

Verified Google review
Celeste Harris

Celeste Harris

From the moment we first walked in, until my brother-in-law's passing early this morning, we could not have asked for a better place for him to be. He received the best of care, love, and compassion from each and every one of his caregivers and the entire staff. We were so grateful for his Hospice care as well. To whomever put the Marine coaster on his chest, you touched us so deeply when we walked in after he passed. That simple gesture meant so much! You treated him with such dignity and respected his wishes until the very end. You comforted all of us during this difficult time. Words cannot convey our appreciation amply.

Verified Google review
Beth Thurston

Beth Thurston

My brother who has faced both physical and mental health challenges is thankfully a resident of Oak Grove Center. What a relief it has been for our family knowing he is in a great place receiving the best of care. I can’t say enough about the staff. They are kind professionals. Their Activities Department Staff is exceptional in involving the residents in creative activities from impressive art projects to growing a vegetable garden. The challenges that health care professionals face today are immense. They are our unsung heroes. I am grateful to the hard working team at Oak Grove Center. Thank you so much.

Verified Google review
Cindi Szymaniak

Cindi Szymaniak

Patients are confined to the rooms, cannot walk the halls w walkers to gain stamina— my mother was there for a month before I pulled her out... visits are once weekly if you are able to schedule one of the 7 appointments each day for 85 residents. The room was never cleaned, dusted or mopped, and 3 garbage cans were overflowing! My mother was there for rehab and after her admission it took five days before it began! Rehab facilities were closed and she was limited to rehabbing in her room only....Also, Very limited enrichment for patients other than the television and an occasional phone call from family & friends. My mother found this place depressing and inept for her rehab purposes— I WOULD NOT RECOMMEND this facility!

Verified Google review

Reviews from Google Places for OAK GROVE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.