SPRINGBROOK CENTER is a Medicare-certified nursing home located in WESTBROOK, ME. CMS overall rating: 2 out of 5 stars. Google rating: 3.9 out of 5 from 88 reviews. Accepts both Medicare and Medicaid.

SPRINGBROOK CENTER

westbrook, MEMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

300 SPRING ST

WESTBROOK, ME

Cumberland County

Service Area

This nursing home is located in Cumberland County and serves residents in the ME area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

GENESIS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.17 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.66 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 44.7% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 35.4% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.9
88 reviews
Robert Barron

Robert Barron

We had a positive experience with Springbrook this past week. Everyone was so helpful and passionate about what their specific specialty was and made our stay so positive

Verified Google review
Gordon Thomson

Gordon Thomson

I have been visiting Springrook Center for a couple of weeks and so I am still learning my way around. Each time i ask someone for a bit of assistance, that person is very cheerful, eager to assist and gets me going on the next step. Appreciate them all!

Verified Google review
Kathleen Bent

Kathleen Bent

I want to commend Michelle, the head of the dining services, for the wonderful Labor Day barbecue we had barbecue chicken, potato salad, coleslaw, lobster bisque, and watermelon!! Yum!! Their meals are very good!!

Verified Google review
Denise Trinka

Denise Trinka

Everyone seemed friendly, the nurse & Dr came in and took care of his bandages and saw him making sure he’s ok and doing well, I was not impressed when my dear friend went to an appt at 9:30 and his left foot is suppose to be elevated and at 5;30 was still not elevated what’s wrong with his nurse do 1st things first nurse not assigning a new patient to the facility, not impressed, the food is horrible he said plain nothing adding a lousy hamburger & nothing on it, the cook needs to learn how to cook or get a new cook to cook good meals🙁😏

Verified Google review
Bruce De Lugo

Bruce De Lugo

The most horrible experience I’ve ever been subject to. Room was 10 feet by about eight. The TV was the size of my computer monitor and it was 10 feet away. Separated by my roommate by a curtain. Unaware that I was coming even though I was there by 3 o’clock in the afternoon, they did not prepare dinner for me. I asked for something anything from the kitchen dinner since one of my problems since I hadn’t eaten and was weak. It did not come. They asked me what time I went to bed. I told him in an hour and a half for two hours after I told him my bedtime finally they showed up with my evening meds. The med tech couldn’t read half the normal names for the medication so I fhhad no idea what I was taking. They would not feed me until I got weighed. I refuse to get weighed until I got a TV remote. Therefore, I did not have dinner when you ran the Call button. It was at least 10 minutes for somebody anybody to respond.

Verified Google review

Reviews from Google Places for SPRINGBROOK CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.