STERLING CARE HILLHAVEN is a Medicare-certified nursing home located in ADELPHI, MD. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 138 reviews. Accepts both Medicare and Medicaid.

STERLING CARE HILLHAVEN

adelphi, MDMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3210 POWDER MILL ROAD

ADELPHI, MD

Prince Georges County

Service Area

This nursing home is located in Prince Georges County and serves residents in the MD area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 1.0 / Industry Avg: 3.0

âš  Below average

Chain Affiliation

STERLING CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

âš  Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.03 / Industry Avg: 2.5

✓ Above average (higher is better)

Google Reviews

4.3
138 reviews
Ieda W

Ieda W

By far, one of the worst rehab facilities in Maryland. My dad went in with his skin in tact. Within two weeks he develops pressure sores on his feet and cuts on his scrotum due to the negligence of the staff. He lost over 15 lbs because staff was bringing him food while he was asleep and not waking him up. The weightloss attributed to his weakness. The final straw was a aide noticed he was bleeding through his sock and proceeded to put him in the bed and cover him up with a blanket. With my dad being a diabetic, the blood should have been a major concerned. No one saw it as a big deal and I had to call 911 in order for a doctor at the hospital to address my dad's foot. If you have a love one and you have a say on ehat rehab facility they go to, please do not choose this one.

Verified Google review
david

david

Horrible place to bring your love ones. Nurses are caring however the owners of this establishment are horrendous and lack care. This establishment has been sold at least 2 times and the current owners now are not good. Please avoid bringing loved ones here.

Verified Google review
Linda Smith

Linda Smith

I visited my family member today. The facility was well staffed and very attentive to my family member’s needs. He seemed happy and the staff interacted with him in a very joyful and pleasant manner. I actually saw him more active and alert today. No complaints. The facility was clean and orderly.

Verified Google review
Carol Winfree

Carol Winfree

My mother moved into assistant living at Sterling Care Hillhaven. The staff are professional and have excellent customer service. Upon our arrival each personnel that we engaged with was attentive to our questions and requests. Our family was invited to lunch. The lunch was wholesome and our stomachs were full. The residents welcomed my mother with genuine outreach of love! Later in the evening, my twin brother stated, "Mom likes Hillhaven." May God continue to bless everyone at Hillhaven as they assist our love ones into a new adventure of assist living. Carol Winfree

Verified Google review
Melanie Cofield

Melanie Cofield

The employees were welcoming , helpful and friendly. Check-in was quick and easy. The center was clean and smelled fresh. The elderly want all needs taken care of in a gentle and kind manner. They want to be surrounded by employees that want to be there to help assist them with a smile and comforting words.The patient that I visited was well cared for and happy to be there. I would definitely recommend this facility for a loved one.

Verified Google review

Reviews from Google Places for STERLING CARE HILLHAVEN. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.