STERLING CARE HILLHAVEN is a Medicare-certified nursing home located in ADELPHI, MD. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 138 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Prince Georges County and serves residents in the MD area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
âš Below average
STERLING CARE
Part of a multi-facility healthcare organization
âš Below average (higher is better)
✓ Above average (higher is better)
By far, one of the worst rehab facilities in Maryland. My dad went in with his skin in tact. Within two weeks he develops pressure sores on his feet and cuts on his scrotum due to the negligence of the staff. He lost over 15 lbs because staff was bringing him food while he was asleep and not waking him up. The weightloss attributed to his weakness. The final straw was a aide noticed he was bleeding through his sock and proceeded to put him in the bed and cover him up with a blanket. With my dad being a diabetic, the blood should have been a major concerned. No one saw it as a big deal and I had to call 911 in order for a doctor at the hospital to address my dad's foot. If you have a love one and you have a say on ehat rehab facility they go to, please do not choose this one.
Horrible place to bring your love ones. Nurses are caring however the owners of this establishment are horrendous and lack care. This establishment has been sold at least 2 times and the current owners now are not good. Please avoid bringing loved ones here.
I visited my family member today. The facility was well staffed and very attentive to my family member’s needs. He seemed happy and the staff interacted with him in a very joyful and pleasant manner. I actually saw him more active and alert today. No complaints. The facility was clean and orderly.
My mother moved into assistant living at Sterling Care Hillhaven. The staff are professional and have excellent customer service. Upon our arrival each personnel that we engaged with was attentive to our questions and requests. Our family was invited to lunch. The lunch was wholesome and our stomachs were full. The residents welcomed my mother with genuine outreach of love! Later in the evening, my twin brother stated, "Mom likes Hillhaven." May God continue to bless everyone at Hillhaven as they assist our love ones into a new adventure of assist living. Carol Winfree
The employees were welcoming , helpful and friendly. Check-in was quick and easy. The center was clean and smelled fresh. The elderly want all needs taken care of in a gentle and kind manner. They want to be surrounded by employees that want to be there to help assist them with a smile and comforting words.The patient that I visited was well cared for and happy to be there. I would definitely recommend this facility for a loved one.
Reviews from Google Places for STERLING CARE HILLHAVEN. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.