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Lisa Jones

I visit this facility often and over the last two weeks in my observation i saw a few major concerns on the 3-11 shift in memory care. I've been noticing that there's been only two employees in this unit, and although both young ladies are always welcoming, and very pleasant i still have some major concerns, being that im a registered nurse myself. I'm writing to express my concerns about the facility caring for residents with dementia and Alzheimer's in memory care. Specifically, I'm worried about the staffing levels and whether they're sufficient to provide proper care and ensure resident safety. From my observations, it seems like the facility is understaffed, which can lead to neglect and accidents. Residents aren't getting the attention they need, and it's affecting their well-being. I've noticed instances where residents have gone without assistance for extended periods, which is unacceptable. Having only two employees on this unit is unsafe. One CMT and one Care Team Member? I understand that caring for dementia and Alzheimer's residents requires specialized care and attention. I urge the facility to prioritize staffing and training to meet the needs of its residents. This includes providing enough staff to assist with daily activities, medication management, and ensuring a safe environment. I'd like to see a plan of action to address these concerns and ensure the facility is meeting the required standards for care and safety. Can you provide information on the current staffing levels and how the facility plans to improve resident care? While not overworking the employees whom are present.

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logan fast

Residents are ok, it’s the truly the kitchen staff that are truly rude . I often feel terrible for the patients in the health center and those poor nurses . Having two nurses to take care of a whole floor is not a good environment for the nurses. Because when the families visit it looks bad but they reality is that they are understaffed . Also they over charge the patients yet the patients food packaging has reached an all time low …. They just put the food in a brown box that doesn’t make any sense . Because the food leaks through.

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Kathleen McMurray

I enjoy visiting my Mom and Uncle at Ginger Cove because it is a beautiful clean facility with a gorgeous trail that goes to the pier. Ginger Cove has a wonderful staff and friendly residents. The meals are simply amazing and delicious to include comfort food, inventive dishes, and delectable desserts. I told my husband that we will be living here one day.

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Larry Shubnell

My wife and I have lived at Ginger Cove for over three years. No regrets. No looking back. This is the place to be as we age - worry free living, beautiful campus, attentive and respectful staff, and a sense of community, it being so much more than a neighborhood - not simply a friendly place, but a caring place. My advice: come here before you need to be here; come here for the lifestyle, socialization, entertainment and activities. Yet, when you do need expanded services, such as nursing or memory care, the certified, competent staff are sensitive to your situation. L. Shubnell

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Sandi Schultz

I cannot say enough about the level of care, compassion, professionalism and dedication of all the employees at Ginger Cove. It is a beautiful campus from the resident rooms, dining and activity rooms, common areas and outside grounds. The food is fantastic with a wide range of menu options. Most importantly the care for the residents is unmatched. We moved my Mom to Ginger Cove and it has been such a relief to know she is well cared for and lives in such a supportive, caring environment.