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Mark Odom -DPSCS-

I would strongly recommend that you stay away from this location. My original review was asked to be removed by the director. I did it just because they called to correct and clarify the communication error. Of course that was short lived. The biggest issue with this place is communication. I waited almost a month to speak to someone in the social worker dept, and when i finally did get a response to get my loved one discharged the selected first date was missed. Finally i get a new date and i give a specific time, my love one didn't arrive home until almost 8pm. When her drop off time was scheduled for 4pm, they gave the disclaimer it could be a little after 4pm but not hours! The staff in this facility isn't great at all. You have some that enjoy what they do but you can tell its a lot of them that are just there for the paycheck. They don't actually care for the patients that they are taking care of. I truly believe this is just a place where they are just in it for the money, not to care for others love ones. I wouldn't ever send my family back into this facility. Never Again! This is a lesson learned especially when it comes to state funded facilities. Stay Away if you can. Read the other review about the 3rd floor, its spot on my love one was on that same floor. She has pictures attached. Had to come back and add this on... They stole my love ones phone while she was sleeping, sent her home with a charger and no phone, i called to inquire and nobody could tell me anything. This just adds to my frustrations! Blessings

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K. Winston

Staff took really good care of my Mom. The nurses were attentive and very responsive to our requests and her needs. Our visits were frequent and consistent, which may have contributed to the excellent quality of care she received.

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Keisha Keve

Good evening i was visiting my family member at future care on Harford Rd today at 3pm-5pm, Nov 2, 2025 the front desk receptionist is very pleasant, but the area where they eat and take there guest to spend time with you loved ones is very dirty. Trash is full and the staff just sitting there which I did even know they work there. You should not have to ask someone to sweep the floor or wipe the tables because if it was your loved ones you should just do it.

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Susan Hagan

Loved the staff. Very helpful to my needs. Especially thankful to the physical and occupational therapists. They worked with me to reach my goals to walk. The nurses were great. They called me their special patient. I looked forward for them when they worked their shift.

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Fiction Queen

I wouldn't leave my dog on the 3rd floor it's horrible conditions and they should be shut down for the smell alone. 😒 Avoid at all cost. They want a body for the Gov funding. 2 patients in a room for one. It brought me to tears and we are working diligently to get our family member out. She is depressed and she's in a roo. With a lady that smells like she hasn't bathed in months. It was horrible. Here are photos of the small room. I had to move the bed to get her out of the room in a wheelchair. If it was an emergency she would have trouble getting out. I gave my love one a shower. No towels and wash cloth available the nurse took her time getting me a towel and wash cloth. The nurse with the blue short hair appeared annoyed that I asked for a tooth brush. I'm telling you avoid avoid avoid