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Created King

The place is in disarray. Not enough staff. My loved one got bed sores and was in a lot of pain. I made the mistake to take my loved one there and I regret it. We are taking them home with us now. Do not use this place. The staff is unprofessional as well, including the social worker. She talks like she is from the streets.

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M H

Despite my two star review, there were nurses and aides at the facility that are amazing. Vito is a true gem. He made my mom (and me smile) and he took care of her with genuine care and a positive outlook. My mom had several other positive and caring nurses/aides including one that was very careful about her diabetes. For another positive, the facility was clean, had an easy check-in/check-out process for visitors through an APP. At times, parking was a challenge. The facility has a nice dining room that overlooks an outdoor space with a pond. There were some comments I overheard to other patients such as, “We aren’t here for your beck and call,” which was disturbing for an elderly patient who needed help. My mom frequently commented that when using the call button, no one responded. The food was marginal to inedible and no care was taken to ensure that the diet was suitable for someone with diabetes. The checkout process was unorganized. Confusion regarding lack of medical equipment was blamed on the insurance company.

H

Honey Grown

Beware of sticky fingers somewhere in the facility or entering the facility. Update 2025: Ms. Sarah Robinson is a valuable resource of information who can literally speak and communicate well on different aspects of this business. It seems she stays abreast of contacts and patient information on the spot , although there are workplace changes. She understands processes and procedures as they pertain to working with the state, billing, etc. My experience in the past year with her... she deserves a raise! She's all-encompassing and seems to know and understand that business. Thank you for your assistance at all times. As time goes on and the facility is still being short-staffed, residents unfortunately must have a lot of patience, although for the most part services are met (no longer exceeding expectations, however) despite being understaffed. Dietary attendants and those who order medicine and distribute it must be more diligent in ensuring correct dietary restrictions and medicine administration. For example, giving the wrong food for someone who may have allergic reactions to, for example, peanuts. So if such an incident happens and they are short-staffed, Could be a serious circumstance for this facility. Empathetic for the service providers and patients here. For the most part, family members visit their resident family member, and patients seem to know the long-term employees, which makes them feel comfortable. Update 1/9/2023 To hear my grandmother say this, you all are doing something right. She's a hard and cynical grader. "I'm happy here.. The people treat me nice . Mike is so nice to talk to me even when I give him a hard time. " UPDATE: The care seems to be reasonable given the short staffing this week. However, it's almost been a week (since Tues 9/19) since my family member's piece of clothing was taken to wash and has not been returned. 🤨Someone mentioned it should be returned when the clothes are returned to the facility- where ?! It was name-brand, so I won't suspect the worst.....yet🤔 Poor taste from this. Nope, not returned in 3 weeks as of Oct 7. Week 1: Clean, clean, very clean, attentive personnel. Perfect, up-to-date PT equipment for seniors. I'm impressed.

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Brittany robinson

This facility has been a disgrace. Under no circumstances that the food they serve is not healing to the body nor healthy. They seem to throw things together not considering the health and wealth of incoming patients for rehabilitation and/or long term care. My fiancé has been in the care of this facility for 75 and is experience has not been the most pleasant. Between the room not being clean and his diet especially because of his diabetes. None of which has been beneficial to his health or healing. Some revising needs to be done to this building and it’s staff ASAP.

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Dawn S

Do not under any circumstances, put your loved one here. My mom was released from the hospital on sunday and went to future care.Good sam. In the two days that she was there, not one person assessed her physically or or started physical.Therapy. so I had her transferred to stella maris, were they proceeded to assess her within fifteen minutes of her arrival. Pictures attached are of my mother's bathroom in that facility.