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dee shawn

My grandma was here for a short stay this year and they took care of her for real. Staff showed her love, checked on her, kept her laughing, kept her clean, kept her safe. It felt like family in there. She came in weak and walked out stronger. I’m grateful, fr. Thank you for treating my grandma like a queen.

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Marina Nezhnaya

I was very impressed with this skilled nursing facility.It’s clean, well-maintained, and has a warm, welcoming atmosphere. The nursing staff is professional, caring, and attentive. The administrator is outstanding—highly organized, responsive, and genuinely involved in making sure residents receive the best possible care.

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QueenT G

I would give this facility a zero stars if I could. My mother was a resident in this facility for 1 month in that 1 month was like hell for her. I had to speak with the directors and supervisor's on several occasions about my mother's care with them assuring things would be better. My mother had bed wounds on her and when entering Augsburg they were getting better until here. I had to continously tell the staff about keeping her clean about giving her medicine on time. I had an even heated, IRATE conversation with a nurse there as well. Till it reached a point my mother was so sick as they did nothing, I removed my mother out of here myself and took her to the hospital to be told by the doctors of how ill she was and the wounds were infected she had MRSA and other illnesses and her organs were shutting down. If I hadn't removed my mother she would of died here. They lack care, compassion of residents whom really cannot get around and need assistance. I would not take your love one here at all. I could write more specifics on these facility but it would take alot to do so. If you have loved ones run 🏃‍♂️ from this place.

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Chuck Howard

The aides have greatly anticipated and satisfied all of my needs. I believe they have gone beyond the call of duty. The therapy sessions have been outstanding and I am very grateful to have such good therapists. The doctors and nurse practitioners have showed deep concern and addressed my needs. I have been a resident at 5 nursing homes and Augsburg is by far the best. I recommend Augsburg to anyone searching for a place for their family members.

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Sonya Cartwright

My mother lives at Augsburg in long term care. I gave my mother a an 80th Birthday party today and Augsburg different teams were excellent. The activities department , hospitality department, custodial department, as well as the dietary support made such a difference in how things flowed. The teams were wonderful. Ms. Dania Valentine is always very thorough and accommodating. She gets that job done and it is a pleasure working with her. She demonstrates a caring and loving attitude with all of the patients at Augsburg .I feel blessed to know that she has a part in my mother’s care. The Augsburg teams made sure that I had everything that I had need of from start to finish was taken care of . Thank you all for your exceptional work. Sonya Cartwright