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linda delbridge

Our mom has been here for a week now. We’re pleased with how she’s been treated by staff. Any necessary testing is done promptly and they’ve been good about keeping us advised of her progress and medical issues. You hear good and bad about all places but our experience so far is very satisfactory here.

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Pam Winnie

So relieved our Mom is there following her hip surgery. We’re very impressed with the care she has received!

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Roger Tatuem

I am Biishop Roger Tatuem, Overseer of Helping Hands Ministries in Churchville, Maryland. I. Visited my parishioner, Minister Janice Grant. I prayed for both Min Grant and her roommate. The facility was clean and absent of the fowl odor normally found in nursing facilities. The front desk staff was very polite and helpful. My grandmother, Eva M Logan was a patient at this facility in 1998-99. In my opinion, she was not well cared for and eventually passed while there. I witnessed a remarkable improvement since her stay there.

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Taikeya Chapman

So far, I am NOT impressed with the care my mother has been receiving at this facility. She has only been there for a few days and was left in her bed SOAKED from urine. The smell was horrible and the sheets were completely soaked through so she was left exposed to the elements, probably cold. She has had a stroke and TBI issues and the call button was left UNDERNEATH her bed so she could not reach it to call for help and no one responded within the first 20-30 minutes to help change her. This is completely unacceptable! There are also bruises on her body! Whatever they are doing at that facility is NOT right and sadly I am in the military and can not visit or see her often and I’m scared for her safety. But best believe, I will make sure this gets recognition and will continue to reach out and leave reviews until these matters are settled. And No, lack of staff does not constitute a patient being left in their bedroom wet or mysterious bruises on the body 22JUL UPDATE: my mother has now fallen THREE TIMES since she has been at this facility. I’m afraid their negligence might actually kill her at this point! 3SEP UPDATE: My mother passed away on August 16th. While I am grateful that her suffering is over, I am equally grateful that she is no longer in this facility’s care. The administration and leadership have been extremely difficult to work with. Each time I called, I received little to no information, and communication was frustrating at best. After my mother passed, I called to ask if it was okay for the Red Cross to contact them for confirmation of death (I am active duty military), and instead of simply helping me in that moment, the manager on duty, Eugene, chose to focus on the fact that I had not returned a call the previous evening. At no point during that conversation did he or anyone from administration offer condolences. It felt cold, unprofessional, and incredibly disappointing during an already painful time. That said, I do want to acknowledge the nurses who cared for my mom directly. Several of them went above and beyond, treating her with compassion and dignity, and even reaching out personally to offer their condolences after her passing. Those nurses are the only bright spot in an otherwise negative experience. The nursing staff deserves recognition, but the facility’s leadership and administration need serious improvement. Families deserve empathy, support, and clear communication when their loved ones are entrusted to a nursing home, especially at the end of life. Unfortunately, that was not my experience here.

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Selita Harpe

Outstanding OT and PT services! I was fully prepared to transition from rehab to functioning daily at home without additional assistance in home with the exception of scheduled therapy for my broken arm and leg. Dietary dept. went above and beyond in modifying a vegetarian diet for me. Amber, Janel, Stanley, and other staff members whose names escape me now you are the heart of the agency and for your professionalism, dedication, and exceptional resident care I will always be grateful. Sterling, May God help you in making this place one where each residents needs are met with exceptional service. Thank You!