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Ann B.

When I first made contact with Autumn Lake Healthcare at Bradford Oaks, each and ever individual was very pleasant and showed that this is their passion. My Dad has been there for over four months and I could truly say, he’s doing AWESOME and enjoying the staff members and residents. It truly warms my heart and put me at ease to know. I observed each individual that deals with my Dad and I see true compassion. They work together ensuring my Dad is taken care of without any doubt. I had to take this time to say THANK YOU FOR CARING!!! 12/23: For some reason, I can’t write a new review about today’s Christmas party was AWESOME. Thank you for putting a smile on the resident faces. At this time, I would like to give a big shoutout to Ms Dru and Ms Toni, they have nothing but patience with the residents. If google would allow 1000 stars, these two deserves it. It brings joy to my soul to witnessed how they both interact professionally with residents ensuring everyone is taken care of. Thank you superstars for being so awesome to my Dad and the residents. Again, I appreciate you both and THANK YOU for caring‼️

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DeeDee

Good Evening, there’s this one CNA on the north side unit. Her name is Mia and she’s the best worker there in my opinion. She has a genuine soul and a big heart ❤️! She needs a raise!! Anytime I come in and I see that little girl I know my brother is in good hands. God bless her 🙏🏼✨🕊️

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Dawn Berger

Went for a tour. Explained in detail the persona condition. What we need from them We were told “yes we can accommodate her” Then when we started to process they said they can’t offer the services we requested. What a waist of our time

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Deborah Rosell

I personally would like for it to be cleaner. First impressions are so important. The female who stated she was a member of the Doctors team white coat was fifty and hadn’t been cleaned for some time. She examined the patient I was visiting . However, she was very pleasant and I loved her accent. Had I been a patient I would not have let her touch me. It was very nice to see the patients received immediate direct attention when needed. A fresh coat of paint on the doors, etc., could greatly improve the appearance. Finding parking was a little hectic. In addition, the facility seemed overcrowded and more of a home for the homeless.

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Jeffrey Clark

I had a great visit with my brother-in-law and was impressed by the level of care he is receiving. The front desk staff and nurses were professional. The facility was clean and well- organized. Most importantly, my brother-in-law is being looked after with attention to detail.