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Janis Jones

Upon entry, I took a deep breath (that's always a tell for me), smelled clean. Staff was very receptive and cordial. My cousins room was clean; nurse feeding him his lunch, he was very happy to see me. Nurses seem pretty busy.

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Gen

This staff is repulsive on morning shift, I called in regards to a family emergency and everyone is nasty. Sabine the nurse answered, her attitude very nasty and argumentative. Called facility phone all morning GNA'S would not say their name when answering. One GNA asked why I need to know her name, as she was sitting with the supervisor that took over 10 minutes to find Abdul who actually never assisted. The GNA's and nurses at station 2 and 4 need a serious teachable moment and consequences.

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Barbara Johnson

Whenever I go to see my sister Lola Johnson they are mostly nice and kind and friendly. I noticed with the other residents are also treated with respect and care. The nurses and Doctors there that I have meet are willing to talk to you about what is going on and what they want to do do to improve. They play games with them and listen to them. I noticed the patient have fun. Keep up the good work. Barbara J

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Bonnie Draper

I have to say that I was very impressed. As a retired director of nursing I felt that your evening staff on team one taking care of a patient was excellent. They explained what they were doing before they did it. They were attentive, made eye contact and showed they cared. When I would hire staff, I always said the main thing I need to know is that you care about the patient. We can teach you a lot of things but I can’t teach you to care if you look at this as just a job. Caring for the patient’s is the main Goal!

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Shermeen Collins

Good evening, I went to see my father. He came to the facility yesterday evening, his first time. It was my first time today, it was great. It was clean and a great feeling when I walked in. The staff was very friendly and awesome. They were great and we had a wanderful time with my visit with my father. I hope that continues to be that way, it’s was only the first day but a lot of days ahead. We shall see how it goes but, we like it so far for him! Keep up the awesome work!