K

Kimberly McGrath

I have had numerous experiences with various rehabilitation facilities and this one tops the cake! The staff here are very attentive and caring, and that is a top priority!

R

Robert Holbrook

These people took my handicapped father and sent him to an "assisted care" facility where they put him in a non wheel chair accessible 2nd story house, where he was starved and left alone without his medications or any help! He ended up falling going to the bathroom because there were no grab bars and he couldn't even fit his chair in the bathroom! He is now in Sinai hospital in the extended stay wing due to malnutrition and the condition he was in when 4 of baltimores finest firefighters had to carry him from the facility! This place is horrible.

I

Ismael Rivera

The facility was extremely clean and smelled good. It was nicely decorated for the upcoming holiday of Halloween 🎃. The resident appeared to be very happy and well taken care of. The staff very polite and greeted me with smiles. I enjoy my visit.

L

lila pniewski

I want to thank the staff for all they are doing for the residents here at complete care heritage. My brother is a resident here and the caring staff are awesome. All (medical team, cnas, food services, business offices, janitorial services, activities staff, physical therapist team, etc.) should be applauded for their hard work, diligence to details, quality of care and service to all residents. Its a very challenging job to care for those who are limited to care for themselves. The staff here are always smiling and responsive to residents needs. Very hard workers. I in particular would like to thank certified nursing assistant "t" for her continued care of my brother in room 132. She diligently does her job everyday with a smile on her face, a joke to make you laugh, love in her heart, and exceptional care. An outstanding asset to complete care at heritage! Thank you "t" for all you do to brighten the day for all the residents you serve. You're a blessing.

K

Kri Sie

Wow! What a turn around at this facility. I’ve had family members use this location mostly because of distance to their homes. The stays ranged over the last 8 years. Luckily, we haven’t had anyone in need of this type of services for awhile. Well, we’re back and what a pleasure it is to visit them here. As others have said, it’s been updated BUT MORE IMPORTANTLY the staff actually care. I get a smile or hello from everyone I pass. That includes all employees, top to bottom. THANK YOU for taking care of our loved ones! ❤️