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Myra Tinelli

BEWARE FAKE RATINGS THIS IS ANOTHER REASON RHEY ARE BEING LOOKED INTO. Elkton rehab nursing HORRIBLE STAFF!! NO ONE STATES NAME, TRIED TO REACH MY MOTHERS ROOM, NO PHONE, THEN THEY KEEP YOU ON HOLD TO BE SMART .WILL BE CALLING MEDICARE AND THE STATE FOR OTHERS ISSUES WITH CARE OF PATIENTS. BEEN ON HOLD NOW FOR 14 MINUTES. NO NAME GIVEN WHEN PHONE WAS ANSWESRED... AND NOW I WAS JUST HUNG UP ON...WOW.. DO YOURSELF A FAVOR DON'T PUT ANYONE HERE GO TO ENCOMPASS. THIS REHAB IS SO DISGUSTING AND 90% OF THE STAFF ARE IGNORANT AND HAVE A NASTY DISPOSITION TOWARD THE PATIENTS. INCIDENTS HAVE TAKEN PLACE WHILE MY MOM WAS THERE SHE WAS ACTUALLY AFRAID OF CERTAIN STAFF..I HAVE REPORTED THEM AND WILL NOT STOP UNTILL THERE IS A CHANGE THERE. ITS JUST A PAYCHECK FOR THE ADMINISTRATION. STAFF ALWAYS ON PERSONAL PHONES..TOOK A STAFF MEMBER 12.8 MIN TO GET TO MY MOM WHEN SHE PUSHED CALL BUTTON.. WHEN YOU'RE ON A DIURETIC AND YOU HAVE TO USE THE RESTROOM AND THEY WON'T LET YOU OUT OF A CHAIR BECAUSE IT GOES OFF , THERE'S A PROBLEM YOU NEED TO GET THERE SOONER.. ITS A DUMP WITH THE BOTTOM OF THE BARREL STAFF. YOU WONDER WHY THEY HAVE BEEN SUED 2X... I DON'T KNOW HOW THEY'RE STILL IN BUSINESS.. I GUESS BECAUSE THE PATIENTS THE POOR SOULS DON'T HAVE ANYONE TO FIGHT FOR THEM. I didn't even want to give one star , but it wouldn't let me post without giving

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Amournylaa

When I went into the building the place was well lit and didn’t have any odors; the patients also look well taken care of.

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William Finley

For the must part the place was pretty clean but upon my arrival the entire 2nd floor corridor smelled like urine... I guess I have to give them the benefit of the doubt... I think they b were changing diapers on the residents... But for the most part everything else seemed fine... I applaud and thank the staff for what they do.. It's a thankless job !!

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Leslee Craig

Short visit to see a friend's mother-in-law. She asked for water so I went to the desk. The CNA came almost immediately. The staff were all very pleasant.

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Nancy Getty

I called to ask about a patient I needed to schedule for his eye doctor appointment and I guess the lady answering phones picked up and hung up on me because I could hear her on the line and then it dropped immediately. I then called back and someone answered me and rudely said "well obviously this isn't his number but he "might" be a patient", as if I would know that this is an office number that a case worker probably put as his best contact number. She then told me hes not here and might have been a past patient and hung up on me. Rude and inconsiderate didn't even ask me to spell his name and just went with what she wanted to do, which was obviously nothing .