AUTUMN LAKE HEALTHCARE AT BRADDOCK HEIGHTS is a Medicare-certified nursing home located in FREDERICK, MD. CMS overall rating: 5 out of 5 stars. Google rating: 4.4 out of 5 from 85 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Individual
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Frederick County and serves residents in the MD area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
≈ At average
AUTUMN LAKE HEALTHCARE
Part of a multi-facility healthcare organization
✓ Above average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I’m sharing this post hoping to get a return call from someone who works in admissions. I’ve called three times leaving a messages with no return call. What happened to customer service or common courtesy.
THIS PLACE IS UNSAFE AND ABSOLUTELY DISGUSTING, DO NOT LET THE OUTSIDE FOOL YOU, ONCE YOU GO THROUGH THOSE DOORS’ THE URINE SMELL JUST SLAPS YOU IN THE FACE, the tightness and hot temperature just adds to the filth, with peeling paint and packing folks in like a refugee camp, IT IS’ AS THE MAINTENANCE PERSON SAID “they just want clients” even the ENT’S that came to rescue my darling, praised us for wanting to leave I CANNOT BELIEVE THEY ARE IN THE “CARING” field !YUCK! SHUT THIS URINAL,MOLD,WET MUCK DOWN’ save yourself and your love ones from this please
Several times my dad who is no longer mobile was left alone without help. Only to finally be left one last time in a bathroom, alone, wet after a shower with no towel and no one to help him. The food was terrible, on par with prison food or a mess hall after being reprimanded. He came for rehab only to leave with absolutely zero progress. Phyliss was the sole angel of the location. Phyliss THANK YOU if not for you, I dont think my dad would have survived this location. Yall ought to be ashamed of how your staff treats the elderly. If you care about your family, don't send them here
Bots or employees contributing to the 5 star review system to boost the rating. This place is awful. Horrible urine smell throughout the facility. Guests left unattended in the hallways needing help. Dirty and run down with staff that DO NOT care about the guests.
From the moment my husband & I drove up, we could tell this would be a nice place. The lawns were nicely manicured, they had a nice little sitting area, etc.. We liked the fact that in order to get in the facilities,you needed to be let in but a person. Initially we went into the wrong building. The nurse showed us where we needed to go, as we were in the wrong building. Once at the right building we were pleasantly let in the building and greeted by Phyllis. When it was dinner time she was very hospitable and made sure she had what she needed. While visiting a nurse came in to give me mother in love her medicines and she was also pleasant. My mother in love also praised the Doctor for his compassion & patience. Overall we had a nice visit & didn't see any noticeable concerns. Why 4 stars & not 5... The only 2 downs I would say. While there we did have moths flying around in her room. Which Phyllis thanked my husband for taking care of. My mother in love also complained about the food & sometimes it not being cooked thoroughly. But that could be a personal preference, so can't say it's really a concern. Thank you for taking such good care of her!
Reviews from Google Places for AUTUMN LAKE HEALTHCARE AT BRADDOCK HEIGHTS. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.