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Tammy Haines

My mil was a patient in this nursing home for about 5 weeks. She laid up in this place 5 days with a UTI and became unresponsive-5 DAYS!!! They called Saturday and asked if we would like her to go the hospital. Really??? Uh yeah, you think? Her kidneys had totally shut down and she went into sepsis, and died at the age of 69!!!! The nh wants $300 for the day early she went in the home. Please do not put your loved ones in this death trap!!! I wouldn't even put my worst enemy there.

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Doug Martin

My Dad was a resident at Northampton Manor for roughly 10 years. Overall, the staff was great, kind and loving. Like with any nursing home we've experienced, as he had been at a few prior, there's some ups and downs and occasionally a staff member that he didn't like so much, but Northampton was by far the best he had experienced. With that said, for a reasonably priced nursing home option, they were great overall and I would recommend them.

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WALT MANN

This facility is scary. When I first arrived everything was good. As the days progressed things got worse. Nurse's were either good or very bad. No in-between food, what can I say when I first arrived food was Hot and nutritional as the days went by it got worse. No more balanced meals. They became full of carbohydrates and little protein. Breakfast became pancake, sausage tea or coffee no longer any fresh fruit. Spoke to dietician few times and promised improvement. Still waiting. On the good side physical therapy is great. They take their time and make sure your improving. Wound care came by to check sore and treat. No other activities to speak of. When comparing area nursing homes unfortunately this Place is one of the better ones. Good luck

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Toni Banks

My mother is there for dementia unfortunately this is the only place I could get her into. Everyone has been pleasant, nice and professional but I had an experience over the phone with a nurse (which I have the up most respect for them they have a hard job day in and day out) but I was informed by this nurse that I was the only one that does not call there mother and there is a reason for that bc it's a constant battle of I want out of here (which can't be done). The nurse continued to inform me that she gets hit, yelled at and spit on by dementia patients. That's not my problem and this is the field you chose!! That just blew me away being talked to like that. I feel guilty enough putting her in there I did not need to hear that!!! Very unprofessional!!! It would also be nice to keep the dementia patients active bc she tells me she is bored. Makes me feel worse for putting her in there. Sad situation. I'm sorry mom I do love you ❤️

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Bremaro1 Bogley

While there are certainly caring people who work here, it is an absolute cluster of management and purpose. Absolutely no coordination among the staff; no one knows or seems to care who's on first. "It's not my job" might as well be the mantra. For many it just seems to be a JOB, no care or compassion or calling required. My mother is there now and wow. No one communicated the game plan for rehab so there really cannot be an exit plan which may be the plan. 💰💰. She has repeatedly asked for information concerning her care and was told she can walk down to the reception area to view her info. (note that she is in rehab for hip surgery and is in rehab to gain strength to walk). SERIOUSLY??? To make matters worse, a rough nurse just trying to move to the next patient hurt my mom and she lost days of rehab which should be restored to her because that injury stopped her progress!! Please stop hiring people to fill a slot. If you lack the patience, skill and care to work in this field, don't apply and please don't hire these clock punchers.