CREEKSIDE CENTER FOR REHABILITATION AND NURSING is a Medicare-certified nursing home located in HAGERSTOWN, MD. CMS overall rating: 1 out of 5 stars. Google rating: 2.9 out of 5 from 44 reviews. Accepts both Medicare and Medicaid.

CREEKSIDE CENTER FOR REHABILITATION AND NURSING

hagerstown, MDMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1183 LUTHER DRIVE

HAGERSTOWN, MD

Washington County

Service Area

This nursing home is located in Washington County and serves residents in the MD area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

MORDECHAI WEISZ

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.68 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.27 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 70.6% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 68.7% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

2.9
44 reviews
Cindy “AppleofHisEye” P

Cindy “AppleofHisEye” P

The Rehab from Hell. Do not send your family members here. The place is unfit for rehabilitation for the following reasons: 1) unclean and detrimental to ones health, 2) the bathroom was unsanitary and had feces all over the floor, seat and walls. When staff was asked to clean before given a bath, the staff member said "oh, I'll wipe it up with a towel. This occurred at 7:30 am and was not cleaned up until 1:30 pm ~~ cleaned, disinfected and sprayed while patients were present in the room after we filed a complaint. The feces appeared to have been there since the day before because on the day we arrived, you could smell the odor, which I thought had to be coming from another room and patient. 3) Staff gives the appearance of being on top of things, but this is nothing more than lip service. 4) Staff did not respond to bathroom needs, food requirements (was told to "chill out" when asked for Ensure which was supposed to be served at every meal because of my neck disability) room accommodations such as leaving lights on all night and staff congregating outside of room having loud personal conversations while patients are trying to sleep. All of these events occurred within a 48 hour period of arrival. My son decided he could not stay after receiving a five minute physical therapy assessment which consisted of walking five steps forward and back. Then back in bed. Thanks but no thanks. It should be closed down and serves no one. This place needs to be assessed for fraudulent activity !!!

Verified Google review
G Whittman

G Whittman

My family member resided at this Assisted Living. I don’t recommend this facility due to poor attitudes with the nursing staff. There is one older lady who passes meds who is unbelievably rude to family members and the people who live there. She seems to be in a rush when dealing with the elderly and does not care if she upsets them. I can only imagine what she does when nobody is around to witness things. You see the nursing staff smoking out back more than you see them in the building working. We had no complaints about the food or activities. The cleanliness could be better. They will show you a clean room when you tour but the cleanliness is not maintained daily once you move in. Over all it just not worth it with the poor attitudes in their nursing department.

Verified Google review
Lori Kleppe

Lori Kleppe

I typically don’t leave reviews for products or places. However, I cannot let anyone else, in good faith , put their loved ones in this facility. Understaffed, poor management, and inadequate care. My mother’s clothing and personal items were stolen. She left this facility filthy with one pair of shoes. Please trust the reviews.

Verified Google review
Ray Lushbaugh

Ray Lushbaugh

AVOID THIS PLACE AT ALL COSTS!!!! I WOULD GIVE IT NEGATIVE 5 MILLION STARS FROM ME IF IT ALLOWED ME, BUT I HAVE TO PICK ATLEAST 1 STAR FOR IT TO BE POSTED!! This place isn't clean, and the patients are not cared for properly. My mother couldn't take it anymore and after 2 days and only an hour of sleep she was able to be transferred to a wonderful facility in Williamsport to do her rehab. The state needs to get their butts in Creekside on a surprise visit and see for themselves and ask themselves if they would put their loved one in this place. This was the first time an immediate family member of ours had to using a nursing rehab facility and I was just shocked that our elderly have to live in these conditions.

Verified Google review
Kelsie Dietsch

Kelsie Dietsch

Giving this a 2 star because my grandmother was here for a couple of years before passing in 2018 and when visiting her it seemed like a lovely place. Therefore, I’m extremely disappointed in the experience we had trying to transfer my father into this place. They medically discriminated against my father and denied acceptance into this facility. My father had a brain bleed stroke and when leaving the hospital he needed physical therapy and speech/memory therapy. Took them 4 days to deny him, with being insurance approved already and knowing the distressed situation my father was in, saying they aren’t “medically equipped” for him. When questioned what they meant by not medically equipped, I was given an unanswered hesitated excuse of them being short staffed for the coming weekend. Then I asked if he could be transferred after the weekend and I was told again, no they aren’t medically equipped. So I guess it takes 4 days to look over someone’s chart to realize you’re too short staffed to except patients, after being told they were excepting patients and beds were available. Also took 4 days to just not be “medically equipped” for someone with my dads health, something they should professionally know from the beginning of contact to not waste people’s time and health. Overall just a bad experience knowing the situation my father and my family was going through. Sadly I do not recommend this facility if your loved one had a brain bleed and needs therapy. They are not “medically equipped” to help your loved one recover.

Verified Google review

Reviews from Google Places for CREEKSIDE CENTER FOR REHABILITATION AND NURSING. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.