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Sharon Olivo

RUN AWAY AS FAST AS YOU CAN!! Dirty, employees overworked, unhappy and discussing feelings outside of clients rooms. When they were putting new flooring in the rooms, EVERYONE were moved to the sunroom. Coughing, sneezing, vomiting and bowel movements were all in one room. Vegetarian meals were none existent. The few items might be considered vegetarian was served over and over. Meals were brought in by church members. On a Saturday morning, patient needed to urinate. The overworked aid, moved the patient to a sitting position at the side of the bed. Leaving him alone, she went to the next room. Needless to say, he stood up and fell, hitting his head. The next day he passed away. Since he fell and hit his head the hospice nurse was required to report it to Maryland State Medical examiner. His body was taken to Baltimore for an autopsy. The 1st diagnosis was a brain bleed. On top of all that they billed us over 3K. We are still in the time frame to file for status of limitations. Who knows what may happen. I WOULD NEVER TAKE ANYONE TO THIS PLACE!!

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Mary Ann Winters

THE WORST PLACE EVER!! Very Unsanitary and the only people that even half do their job are the aides, the nurses are worthless, never giving meds on time and then getting rude when patients are upset about meds while they stand around in the hall laughing with each other instead of working!

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Jolae Garner

If I could give that place 0 stars I would. This place is absolutely disgusting. DO NOT SEND YOUR FAMILY MEMBERS HERE. They don’t toilet them regularly. Beds were soaked with urine. The hallways of the building reek of rotten food and urine. They have patients sitting in bed all day due to construction with no mask on. This is just ridiculous. Choose any place else but this place. They need to be reported to the state due to care of this building and staff

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Keziah Joyner

This is one of the worst nursing homes I've ever stepped foot in. DO NOT SEND YOUR FAMILY MEMBERS HERE!!! They will not get the care and attention they deserve!! If I could give this place 0 stars I would! Your family members will fail to thrive here!! Beware future residents!!! The Nurses here are negligent and should be reported to the MD Nursing board.

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Joe Smith

The nurses, assistant nurses, and other care takers work very hard to make the people feel loved in Hagerstown! There is so much need in this field, and you can notice the genuine care from the staff. I imagine it can be stressful and the requests never stop, but I've seen all the staff help out when there's a patient that needs tending to! Much respect!