WESTERN MD HOSPITAL CENTER is a Medicare-certified nursing home located in HAGERSTOWN, MD. CMS overall rating: 2 out of 5 stars. Google rating: 4.1 out of 5 from 18 reviews. Accepts both Medicare and Medicaid.

WESTERN MD HOSPITAL CENTER

hagerstown, MDMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Government - State

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

1500 PENNSYLVANIA AVENUE

HAGERSTOWN, MD

Washington County

Service Area

This nursing home is located in Washington County and serves residents in the MD area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

RN Hours per Resident DayFacility: 2.39 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 6.49 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 14.3% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 19.3% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.1
18 reviews
beatriz diaz

beatriz diaz

I have a family member who has been here for many years, and it's a place with a loving atmosphere for its residents.

Verified Google review
Brenda Young

Brenda Young

I have waited for a long time to get my son into this great facility! So worth the wait. The staff are courteous and professional. They are caring, and for a long-term care facility I find them all to be very high integrity and excellent!

Verified Google review
Elizabeth Lewis

Elizabeth Lewis

I cannot say enough good things about this facility! My father arrived there mostly paralyzed and on a vent. From the get- go they were hands on, kind and supportive. We'd had a horrible experience with a previous facility but this place has surpassed our expectations! Summer in admissions has been fantastic making sure I have everyone's contact information for my Dad and really went above and beyond to help my dad's transition go smoothly. David, the case manager goes above and beyond for anything from providing me with updates, to setting up meetings and phone calls, orchestrating the delivery of gifts we send my dad, etc. Richard, the chaplain, has also gone above and beyond providing care for my dad, setting up virtual visits, checking in on my mom and all around looking out for the well being of my dad. The nurses, doctors, speech therapists, occupational therapists, physical therapists, and the respiratory team have all been kind, helpful, knowledgeable and professional and I wish I knew all their names to mention them individually. This place is fantastic!

Verified Google review
Nazaire Lawani (Naz)

Nazaire Lawani (Naz)

The is the worst place ever. The nursing staff are nasty. My mom can't feed herself so someone has to wait for hours before anyone to come feed her. Then it takes them hours to put her on the bed pan. One it took them 3 hours I know this because I was on the phone with her.

Verified Google review
Angie H.

Angie H.

I love the staff here! Excellent care and friendly staff!

Verified Google review

Reviews from Google Places for WESTERN MD HOSPITAL CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.