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Nova Don

Nursing home ? More like A Jail This is by far one of the worst nursing homes I have ever encountered. I strongly advise against sending your loved ones here. I personally witnessed inappropriate and alarming behavior, including staff members being physically aggressive toward residents for example the director of nursing literally was caught fighting a resident in a wheel chair. The staff frequently complain about basic responsibilities such as cleaning and feeding patients and show little concern for residents’ needs. The focus appears to be on money rather than care. I have also seen staff verbally abuse residents and mishandle their meals. The facility only appears organized when state inspectors are present. Overall, the environment is unacceptable and feels more like a jail than a care facility. Not to mention there have been multiple overdoses within 1 year… half of the people that are leaving good reviews work here and do not want to loose their job…. I mean the place when completely down hill once they hired the new HR director and Administrator her name is Michelle

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LaKeisha Pointer

I met with the Activities Director, Ms Betsy today. I could tell she was very compassionate with her residents and she is well experienced in the Healthcare recreation field. She makes sure there are amazing activities everyday at Hyattsville. The residents were happy and having a great time when I arrived. Great job Hyattsville Activity Team!!!

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Janice

This place has improved so much since my friend was admitted there.In 2021..The smell was unbearable 💔 😢 at that time.. This is my 5th time visiting within the last year and each time it smelled so refreshed..I understand the condition of the patients and the Staffs full load and at times..They work short staff.. Thankfully whoever is operating the place today has made a tremendous change!!!!! Blessings 🙌

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Cassandra Mize

Terrible Place!! Please Be Aware!! Website all lies!!! Hello Public our loved one was here for a short time in November this year but not for long ,we pulled her out ASAP. Being a Nurse and in the field for 20 + years and having family working for The Department of Health know this place is definitely a BIG RED FLAG here at this facility. Have a lawyer when dealing with this place , If I could rate this place lower I would do that. Our loved one came here for fracture pelvic and for PT once she arrived here she was left in the room unattended for 3 hours we had to go and find some one to see what was going on NO staff to be found, finally a staff member showed up, no one identify themselves so you don't know who is a nurse and who is staff ,but one nurse guy he was the only one in site here facility at that time , the neglect here is heart breaking no patient connection with nurse staff or administration staff total neglect day one. We took our loved one home concerned about her emotional well being . So let's dig in why you DON"T want to bring your loved ones here when you walk in the building it smells like urine HORRENDOUS!! It's about the money not proper care and the best interest of the patient. Don't bring your loved ones here they will die because of the poor services and unprofessional system. I'm shocked this place is allowed to stay open after watching the staff talking loud and joking and playing with each other while patients was being neglected, poor service here for the patients that can't get out of bed. If you love your family DON'T place your family here at this facility. This place needs to be quarantined because of its inhumane condition I wouldn't want my dog here for a stay. The call button they never answer when you use it, we never left our loved one alone here it just wasn't safe. The website and the mission is all lies just checked it out yourself the pictures and 5 stars ratings are all lies. There are some patients there with 3 to a room hallway furniture dirty cracked up and smells of urine, some patients had beds on the floor, you also smelled 2nd hand cigarette smells from outside. The place is old with dirty bathrooms in patient rooms wall paper falling off the wall, this facility will be reported to the Department of Health and will also alert all news stations as well ,on the poor conditions here. We brought our loved one food because the food was unhealthy and there were a lot of pork meals, they have no nutritionist there to cater to patients diets. There was profanity at night at the desk, staff was barely around half of the time, the staff was sleeping on the job at the desk, there were roaches in the hallways,and we also found a bug in our love one food. There were bowel movements found in the hallways DON'T bring your loved ones here. I have pictures attached to give you a heads up,WARNING this place is terrible. There is no ID check anyone can just walk up in the building no security that's very dangerous. The staff walking around in sandals or slide on shoes just not professional appearance at all. All those reviews are not true they had to get paid to write those reviews please go see for yourself not a great place for your family . I DO NOT RECOMMEND HERE!! Two nice Nurses at the facility were Miss Sarah and Mr. Adbu t

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William Weber

We've had wonderful experiences here both in person and over the phone with my dear brother Fred. He's legally blind, and requires more watchcare than if he could see. Activity Director Betsy Peace and others have made his life more pleasant than they needed to, and for that I and the family are very, very grateful. He was an organist for periods over several decades in a number of churches in the greater Washington/Maryland area, and the staff accompany him to the visitors' room where he can play the piano, something that gives him great joy. The staff are attentive to his needs, and we're so happy he's found a home here at Hyattsville Nursing and Rehab! "Caring" is much more than just a word here. --Bill Weber