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Tijera Robinson

I would not recommend this rehab center based on my family’s experience here. My family and I had a very disappointing experience at this facility while trying to support our loved one during their recovery. Unfortunately, the staff's attitude made an already difficult time even harder. The nursing staff seemed disengaged and unresponsive to our concerns. The front desk personnel were unhelpful and often couldn't provide basic information when we had questions. Throughout our visits, we consistently felt like an inconvenience rather than family members trying to be involved in our loved one's care. Most concerning was that even the physical therapy staff displayed unprofessional behavior. When you're trusting a facility with a family member's rehabilitation, you expect compassionate and professional care across all departments. Overall, this was an extremely frustrating experience during an already challenging time for our family. I would encourage others to explore other rehab options in the area.

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DEBORAH EGGLESTON

I recently stayed over 30 days in the facility and want to extend my gratitude to the physical and occupational therapy team. From the scheduler to the individual therapist and therapist assistants (Tamira, Amanda, Brian, Clarissa, Pamela, Heather, Cynthia, Kelly and Jason) . All were attentive, encouraging and challenged me to do better each session. I had to relearn to stand, walk and pivot. They worked with me to help me meet my goals and become more confident. Because of insurance issues, I am leaving before an adequate recovery but am grateful for the support and help I received while at the facility. I want to also personally thank the following CNAs (Rose, Max, Marcela, Marlyce, Dorothy, Ezzy) for their support, empathy and compassion. They worked with me during my stay and they are truly warriors! Wherever was needed, changing me, showers, delivery meals and water etc. they did! Appreciate their willingness to help me get over my fears and barriers to recovery.. they were my motivation!

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Alvina Jones

My only comment is related to the “reception/greeter” in the entrance lobby on Saturday, 10/18 at 2:00pm. I was there for the first time visiting a friend. I greeted her w/ a smile and hello, it was returned w/ silence. I provided my friends’s name and room number. She pointed and told me “down the hall.” That was the extent of the “greeting.” Can’t you do better? Also, is there no sign in required for this facility? Can anyone just walk in? My friend says she’s generally pleased, which is why I gave a 3 rating.

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Robert Hines

I went to visit my uncle whom has been there for quite some time now, and this facility has exceeded my expectations and my uncle’s health has improved over the years. I am so thankful for the care he has received and continues to receive on a daily basis. The staff was very friendly and professional and foster a trusting environment for my uncle. Thank you for all hands on deck approach.

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Christoph-Wilhelm Wilkening

I have been visiting a friend being treated at the rehab center numerous times. The staff has been consistently friendly and helpful. The front desk helped me several times opening doors after hours, for example.