S

SD Jones

Update : Given our bad experience the center was quick to satisfactorily respond. No place is perfect but it’s important how they act on complaints and so far I’m very pleased. Changing the rating from one to four based on their response. My mother was admitted yesterday evening for short term rehab and it was a horrible experience. When she arrived the room she was assigned was dirty, the bed didn’t work, and had no sheets. When they finally got it to work the staff acted as though they were being inconvenienced. We left her there with a very uncomfortable feeling and unless they can somehow redeem themselves, we’ll be looking for a new facility. Also the hallways were a mess and smelled like urine and the nurse on duty was absolutely NO HELP. I could go on and on but I do not recommend this place based on this experience.

G

Good Vibe

Everyone is so sweet. The rooms are clean. I love that. Dad has a mattress that keeps them from getting bed sores. He loved his lunch. It looked really yummy. Barbecue pork with baked beans and green beans oh my gosh, it was amazing

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grace sylvester

The staff are very pleasant. On my first visit I miss visiting hours by a minute or so and they were very nice to let me just poke my head in to visit with a friend for a few minutes. The place is very clean and everyone I encountered were extremely nice. The patients all look happy and well cared for.

L

LCX

I'm a food delivery driver who came to the facility to drop off food to a patient. There's no sign up that says "When you push the button, wait for somebody to buzz you in". It just says to push the button after hours. I push the button a few times then check the doors and they were still locked, so I pushed again and a lady screamed "OPEN THE DOOR". The yelling was crazy. Then I go and deliver the food to the patient and try to get out and I'm locked in. It says to push a button after hours to be released. I push the button for well over 25 minutes and absolutely nobody let me out. I kept checking the doors and I'm locked in. The staff completely ignored me. I was one step from calling 911. I'm a civilian and it's not a joke to entrap somebody in a facility. I pressed that button for at least 15 minutes. It also smelled awful in there so I had to breath through my mouth. Finally a lady comes to the front and instead of saying sorry she says oh you're locked in after a certain time. I told her I've been pushing the button for 15 minutes and there's a little camera so I know they saw me. I told her I was about to call 911 and She starts to yell at me. I put my hand up and walk away to my car as she continued to yell. That was a nightmare. I would never feel safe leaving anybody at this facility. They need to be shutdown. My clothes still have the smell in them, and I can't imagine as a patient trying to get help. That's terrifying. I'm going to pray for those patients. 🙏❤️

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Jackie Gross

Staff was helpful and showed interest in the residence there. Even tho the nurse was bringing me two chairs, I'm 70, my mom is 88 and my daughter is 50, she forgot until we were leaving and did apologize. We got chairs from someone else. But otherwise my brother is doing a lot better.