THE VILLAGE AT ROCKVILLE is a Medicare-certified nursing home located in ROCKVILLE, MD. CMS overall rating: 3 out of 5 stars. Google rating: 4.0 out of 5 from 137 reviews. Accepts both Medicare and Medicaid.

THE VILLAGE AT ROCKVILLE

rockville, MDMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

9701 VEIRS DRIVE

ROCKVILLE, MD

Montgomery County

Service Area

This nursing home is located in Montgomery County and serves residents in the MD area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

NATIONAL LUTHERAN COMMUNITIES & SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.72 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.24 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 34.9% / Industry Avg: 35%

≈ At average (lower is better)

Google Reviews

4
137 reviews
Barbara Laumann

Barbara Laumann

Great care and staff, great attitude always anticipating needs and willing to help, from nursing team, to physician, to rehab staff, to the housekeeper everyone is wonderful and I am grateful for returning for the third time .I would highly recommend it.

Verified Google review
Gloria Beal

Gloria Beal

My husband and I stopped in to request a tour for my mother-in-law who is in need of assisted living. We waited at the reception desk for over 20 minutes while the woman answering the phone continued to ignore us. Finally, when we got her attention she told us that we would just have to sit and wait because she was very busy. We overheard someone call her Ruth. We waited another 15 minutes and decided to just leave. As we were leaving a young woman who looked like an employee was coming in. We explained to her that we had been waiting for sometime for someone to help us and that we had grown frustrated and decided to leave, her response was, “leaving is always an option”… we couldn’t believe that a professional woman would say that. I asked for her name and she said Melissa. My husband and I quickly left this place. I am a retired school teacher and would never ever treat anyone with the disrespect we experienced at this facility. Ultimately we did locate a wonderful place for my mother-in-law, but I would never recommend anyone to this place here.

Verified Google review
Rosemary Ransom

Rosemary Ransom

I'm going home today from a rehab stay at The Village at Rockville. The rehabilitation was excellent. The nurse Simon was exceptionally helpful and went out of their way to assist me. I would recommend the rehabilitation at this facility.

Verified Google review
Susie Greenspoon

Susie Greenspoon

Had some problems with receiving my medication on time and problems with the kitchen providing puréed foods. Once those problems were fixed it was a great stay. OT and PT was great! I thoroughly enjoyed it.

Verified Google review
s Halstead

s Halstead

My friend's mother was duped by an unscrupulous sales person at this community. She purchased a Villa, approximately three years ago, but it was NOT what the sales person stated. She was forced to move to another villa, and had to fight with the Management company to get her promised Sun porch. The sun porch leaks and she had complained many times, but to no avail. Moreover, quite a few of the senior residents have complained about the sales personnel mis representing what is included in the units, and regarding the condition of the Villas. This property garbage receptacles are close to six feet in height and the lids are extremely heavy as I assist a senior there. There are SO MANY things wrong with this place which they get away with because most of the residents are afraid to lodge a formal complaint against the Management company. I would advise ANYONE considering retiring in this community to have your Attorney go over the purchase agreement with a Fine Tooth Comb because they have proven themselves to be SCAMMERS. BUYERS BEWARE!!!!

Verified Google review

Reviews from Google Places for THE VILLAGE AT ROCKVILLE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.