HOLLY HILL HEALTHCARE CENTER is a Medicare-certified nursing home located in TOWSON, MD. CMS overall rating: 2 out of 5 stars. Google rating: 3.2 out of 5 from 67 reviews. Accepts both Medicare and Medicaid.

HOLLY HILL HEALTHCARE CENTER

towson, MDMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

531 STEVENSON LANE

TOWSON, MD

Baltimore County

Service Area

This nursing home is located in Baltimore County and serves residents in the MD area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Chain Affiliation

COMMUNICARE HEALTH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.78 / Industry Avg: 0.75

≈ At average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.48 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 53.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.3% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.2
67 reviews
Tiffany Williams

Tiffany Williams

They have real bad mold in there so get yall family members checked out the nurses and gna don't care they buy the residents alcohol and beers please go check on your family members

Verified Google review
Brittany Homes

Brittany Homes

One of the best nursing home I’ve been to in Baltimore the admission director her name is Candace she is so Pleasant and very helpful please come out a visit for yourself promise you won’t be disappointed.

Verified Google review
Shaquane Hursey

Shaquane Hursey

If I could give zero stars, I would. My brother, an amputee who was receiving care at Holly Hill, was locked up on July 11th. From that day forward, I made multiple attempts to contact Ashley Harden regarding whether his bed would still be available upon his release. For two full weeks, my calls and messages were completely ignored. It wasn’t until I contacted corporate that Ashley Harden finally reached out only to claim his bed is no longer available. Here’s the issue: my brother hasn’t been convicted of anything. His insurance should not have been cut off, and according to what we later learned, he was eligible to return to the facility. Holly Hill is still billing his insurance, meaning he is technically still considered a resident. The other issue is a complete lack of communication and transparency. Ashley Harden stated she would follow up again on Monday it is now Thursday and just like before, that call never came. I’ve continued to call with no response, and I was forced to escalate the situation to corporate again. This has caused unnecessary stress on my family, especially my brother, who could have been back in the facility much sooner had Ashley Harden simply done her job and communicated properly. This kind of neglect and dishonesty is unacceptable, especially when you’re dealing with vulnerable patients who rely on this care. Please do better.

Verified Google review
Lapetus Enceladus

Lapetus Enceladus

I am a resident, what I dislike about being here is the staff has made favorites and residents pay the price. Making a very small group of us feel left out. No snakes, soda, and privileges. All because of two old women, funny I know, but wow it short can make a person feel isolated alone. Depressing. This is a good nursing home. I am recommending it but if your parent is WHITE and you don't want them to be isolated and alone you better visit. Laundry. The laundry department will take their clothing and keep it.

Verified Google review
florence valentine

florence valentine

Holyhill is the right place to be . The place is clean GNAs , nurses and manegment are very professional caring staff. When you bring your loved ones to holyhill rest assured they will be treated with dignity and respect.

Verified Google review

Reviews from Google Places for HOLLY HILL HEALTHCARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.