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Terry Bacon

I have had an excellent experience visiting my friend who has been a patient there for the past 2 years. She always appears very happy with the staff and the food menu. The staff are friendly, polite and very helpful. The building is very clean. I would highly recommend anyone to use them for the future. ⁰

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Tee

Pamela the receptionist is consistently welcoming, professional, and attentive! From the moment you walk in, you are greeted with kindness. She knows the residents and families by name, which makes visits feel more personal and comforting. She is knowledgeable, compassionate her friendly demeanor truly sets the tone for the facility. 10/10 😊

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Kathryn Everitt

I wouldn’t send my dead gold fish to this facility. Unfortunately my grandmothers insurance would only cover orchard hill and they happened to be the only place with an open bed. She was transferred after a few falls and hip surgery, transferred by ambulance to a room at orchard hill. They get you at first, act all loving and caring as if they actually care about your family member. She was there 9 weeks, every time we went down to visit 1 hour away from every relative… it took 5-6 times to get a nurse to help her with getting ready for the day or even helping her up so we could spend time with her as a family outside of her room. Fast forward to the fantastic place we had her moved too way closer to family members, first day they examined her for 45 minutes to find out she had yet to be bathed in probably the entire 9 weeks. She is covered in bed sores. It gets better, the staples that were placed from her hip surgery 9 weeks ago are still intact… when orchard hill was suppose to remove them. Discharge papers were sent over by the hospital to continue care there and they failed to do everything. We have spoken to social workers and it just gives you continued false hope for any other residents… one social worker even told us that in a morning huddle of clinical staff they were reminded how to and when to bath residents. Totally unprofessional and that information shouldn’t of been shared with a family but that continues to show you the true facility. I’ve worked in the health care field for over 10 years and I would never suggest this place, even if you have to struggle to make ends meet to get your loved one in another facility.

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Shirley Johnson

Hello Everyone, My experience at Orchard Hill Rehabilitation was very rewarding. When I first. entered your Rehabilitation, I was please with the staff, cleanliness, refreshing smell. Everyone was friendly and respectful. If you needed directions they were eager to show you the way with a smile ☺️ As I proceeded walking through Orchard Hill Rehabilitation the patients seems happy and cared for. I have my family member as a patient here. I'm so grateful that she's in a clean facility with a loving and caring staff. They came in and did there rounds . My first impression when I entered Orchard Hill Rehabilitation set the stage for me. I was please to know that my family member is in a beautiful clean, loving , caring facility. Thank you to the staff for all you do. If I had one suggestion it would be Keep up the good work. A pleased family member ❤️🥰🤗 👍🏿 Ms S.Johnson Blessings 🙏🏿

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Alvin Wilson

Valarie the social worker was great. The aids here were all exceptional. Sandy in OT, Aquilla in OT, Lydia the therapy director were all a breath of fresh air as well as Mathew in PT. RiQuel the Concierge was hands down the best! She always came around at the perfect time. She made sure to always close out whatever my concerns were and she did the small tidiuos tasks for me with no problem. Orchard was a great experience and I'm thankful I was able to come here.