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Dorothy Owens

From the front door to the rooms everyone was very professional and welcoming to me. My brother is there and the nurses were very concerned and were very nice to us. Thanks so much.

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Samantha Caine

My son is homeless and was at this facility. Not only did he fall twice unsupervised he was blamed as if he did it on purpose. He was lied to about being transferred to another facility upon arrival he was told they didn’t have the necessary paperwork for him to be admitted. Upon arrival back at Complete Care he was met with no re-admission but to only be sent to a hotel for a few days. My son is homeless and has health issues. This facility does not care about that. He was given no prior warning or meeting determining his plans for being discharged. Wasn’t even given to consideration or option to stay at this facility while he appealed his decision to be discharged. New style people don’t believe they will get sick or be met with misfortunes in their health. Is this even legal? Who puts a homeless resident with nowhere to go out in the streets? Thinking of seeking legal counseling for this matter. Be weary of this facility I pray no one else’s love one goes through what my son is going through.

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J Sut

I have been in many skilled nursing facilities. I would have to describe what I saw as the slums of nursing homes. No lobby. What they do have set up as a lobby is filthy and consists of about 3 dirty chairs. I feel sorry for the residents who have to call this their home. I only went to visit because I was obligated to and it was too late to cancel as I was not looking to visit a skilled facility. The smell was overpowering. My only guess is this is a Medicaid facility. When that is the case their funding is the bare minimum. I felt gross the moment I walked in but mostly I felt sad for those who cannot leave that horrible environment.

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cathy.gibson47

My husband has been in the facility for almost a week !! Everyone is very friendly & the place is very clean !! While I like everyone!! There are two people who has been working with my husband that really makes me feel comfortable about leaving my husband to go home !! Roger has been a wonderful nurse & U !! She cleans his room !! They are very helpful!! As I stated everyone there is willing to help & I am truly grateful for their kindness!! I have a since of peace about the place !! Everyone is so friendly from the time you come in to sign in until the time you leave !! Thank you so much for everything!!

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Paradise Tour & Travel

Good afternoon, Yes, it is always a good time to stop and say ,"Thank You." Today I want to highlight two of your outstanding employees. Let me start with Linda the Director of Nursing. I had the pleasure of meeting Linda to discuss a few points and some things that needed to be taken care of pertaining to my Mom's care. From the onset, even though she is new to this facility, one could see that she was experienced in caregiving. She possesses all of the traits that are required, compassion, empathy, patience, personal understanding, and of course her experience. Each time I speak with her I go away feeling our cares or needs will be addressed. Even though she may not have an immediate answer to a question, she will get it and convey back to you. In this world of care facilities we have all heard and sometimes experienced the horror stories for ourselves. But thus far not here. I sincerely feel that with Linda at the helm of the nurses that Complete Care will continue to rise above the rest. Linda Kudos to you and on behalf of myself and family we thank you and appreciate you very much. The other employee is Adeline, she is the evening GNA. Another example of a wonderful caring individual. I must say that every day when she arrives and will be taking care of Mom, I can leave and go home feeling reassured that she will be in the best of care. What makes it even more special is that we are of the same cultural background. So the clear and unmistaken understanding is already present. Adeline thank you so much for all you do. Mom just loves you and she would agree that I should take the time to let you know how we feel about you. Not only do you possess all of the required traits, but you display them in a very positive and professional manner. So, Kudos go out to you also, from the bottom of our hearts. To you Complete Care Mgmt., we understand that from time to time there will be hiccups in this business, however thus far your willingness to always attempt to find a way to resolve it, speaks volumes to your business acumen. Keep up the good work and as I have mentioned before, I will be one of your most valiant review warriors. Thank you again from my family and myself L.Smith / Ralston family member