LIFE CARE CENTER OF MERRIMACK VALLEY is a Medicare-certified nursing home located in BILLERICA, MA. CMS overall rating: 2 out of 5 stars. Google rating: 4.3 out of 5 from 148 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Middlesex County and serves residents in the MA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
LIFE CARE CENTERS OF AMERICA
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
I found lLife Care of Merrimack Valley after visiting and touring Rehab rehabilitation and nursing centers in our area for radius that included seven different towns and two different counties. We chose Life Care as they were the most professional and compassionate care facility in our area. The staff was responsive to the needs of the patient and treated them with respect. I talked to several of the patients and they all were satisfied with the facility.. we were happy to admit my mother into long-term care, knowing that she would be safe and well cared for.
This place is incredible! The staff is happy and positive all the time. They keep the residents busy with lots of fun activities. The food is amazing. The care…so kind. Residents are well taken care of. This has been a dream come true for my family. We can breath a sigh of relief knowing my sister is safe, clean, happy and well feed😀
The entire staff is committed to the wellbeing of each of their clients. They are totally professional, thoughtful, kind, encouraging and always seem to be smiling. This is true of each person there that my husband (the patient) and I (the caregiver) have come in contact with.
If you are looking for a facility that provides safe, compassionate, and competent care for your loved one, Life Care Center of Merrimack is absolutely not the place. My experience with this nursing home has been nothing short of disturbing, unacceptable, and deeply alarming. The level of neglect and disregard for basic human dignity is astounding. Residents are left without proper nutrition, transferred using incorrect or unsafe equipment, and provided little to no hygiene routine. Even worse, staff members routinely falsify documentation, reporting care and medication administration that simply does not occur. For families with nonverbal loved ones, be especially cautious. Individuals who cannot advocate for themselves appear to receive even poorer treatment. Residents have been left sitting in urine and feces for hours, and nurses have been observed blocking doors instead of providing proper supervision and support. I also witnessed medications being documented as given only to be discarded. This facility demonstrates a complete breakdown in ethics, training, and basic caregiving standards. In my opinion, it should be thoroughly investigated, and it is nowhere near an appropriate environment for anyone seeking quality care, safety, or dignity. Placing a loved one here is not a decision to take lightly. I strongly urge families to look elsewhere. This facility does not even deserve my one star. Unfortunately, I had to give adleast one to right a review.
My Mom is a resident here. She has only positive things to say. Everyone I've come in contact with so far has been so friendly and always smiling! Such a wonderful staff for the residents to be around. It makes days in a long term living facility so much brighter!
Reviews from Google Places for LIFE CARE CENTER OF MERRIMACK VALLEY. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.